WFP : Business Transformation Officer P4 (Head of Governance) – Rome, Italy – Rome

  • Location:
  • Salary:
    $102,689 - $133,970 / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    2 days ago
  • Category:
    Democracy and Governance, Management and Strategy
  • Deadline:
    04/01/2026

JOB DESCRIPTION

DEADLINE FOR APPLICATIONS

26 January 2025-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANISATIONAL CONTEXT:

The position is based in HQ and reports to the Chief, of TEC Strategy, Governance and Partnerships (TECG).

Under the Technology Division, the Strategy, Governance, and Partnerships Branch is responsible for ensuring the coherence of strategy, governance, policies, and partnerships with external actors in the IT function. It also serves as an interface with the larger WFP and external entities on these matters. It is tasked with providing the necessary framework and guidance for introducing and deploying technology and data across WFP and monitoring and evaluating IT’s performance against the strategy and other oversight requirements.

As WFP continues its transformation into a customer-centric, data-driven, digital leader in the humanitarian and development system, a robust organizational information and technology governance framework, backed by consistent and solid policies, standards, and practices, is needed.

JOB PURPOSE:

Under the supervision of the Chief of Governance and Partnerships, this position will be responsible for implementing governance practices across the TEC division, including supporting the management of technology and data-related WFP governance bodies to ensure effective oversight and decision-making, will serve as a steward for the I&T policy management cycle, and will coordinate and oversee the division’s engagement with independent oversight toward the continuous improvement of IT governance and management.

KEY ACCOUNTABILITIES:

1. Participate in the development of business planning and strategy to advocate for business results and outcomes, develop and provide quality assurance of policies and standards from TEC, ensuring that TEC perspectives are incorporated into relevant organizational policies and branch functional work plans, in compliance with WFP policies, standards and strategy.
2. Keep abreast of relevant knowledge and best practices in the IT industry on Business Relationship Management, Business Analysis, and IT Project Management, adopt best practices and guidelines, and orient towards continuous improvement of the functions.
3. Build and nurture strategic and working relationships with the business, aligning business needs and priorities with providers’ capabilities and service portfolio.
4. Gather and shape business demand, anticipating the direction of the business and offering industry, business and technology insights with potential to create value for the business environment.
5. Manage business expectations in servicing demand and oversee the success of business change initiatives, seeking ongoing opportunities to support or increase the business value from business-provider initiatives and services.
6. Enable business change and improve ability of the business to adapt by analyzing business capabilities, defining needs, modeling the business and identifying new opportunities or recommending solutions that deliver value for business priorities.

Keep abreast of the strategic direction, profile, environment and needs of the business holistically to identify initiatives or core business process improvements with enabling technologies that allow the business to meet its goals.
8. Define and utilize techniques for eliciting, understanding, analyzing, documenting, validating, and communicating business objectives, needs, requirements, and process flows to ensure common understanding, agreement and prioritization between stakeholders.
9. Manage the delivery of projects to ensure solutions transfer into the business in accordance with established overall project objectives and business strategies and requirements.

10. Manage and motivate a team of staff, providing coaching, training, and guidance to ensure appropriate development and enable high performance, and serve as deputy to the Chief, TECG when required.

11. Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework.

OTHER SPECIFIC JOB REQUIREMENTS

1. Lead TEC policy cycle management including the annual review of the policy portfolio; supervise associated knowledge management; advise TEC practice areas on policy matters based on IT governance standards and best practices.
2. Oversee and coordinate independent audit and evaluation matters for TEC, including Internal Audit, External Audit, Evaluation, the UN Joint Inspection Unit and other similar exercises. Serve as the substantive focal point for compliance and oversight to monitor and instil accountability across TEC.
3. Manage governance body proceedings including Digital Business and Technology Committee and IT Advisory Board to facilitate efficient and effective oversight and advice as part of enterprise IT governance and prepare TEC leadership for committees and high-level events; others as required.
4. Represent the Governance and Partnership Branch/TEC Division at various internal and external fora, as required.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education:

  • Advanced university degree in Computer Science, Engineering, or a related field; or Business Administration or Economics with relevant experience and/or training in technology. Alternatively, a first university degree with additional years of relevant work experience or specialized training/courses may be considered.

Experience:

  • At least eight (8) years of professional experience in IT governance frameworks and IT policy formulation, and in developing cogent advice including to senior management.
  • Has managed complex projects, including policy formulation projects or strategy development, requiring innovative recommendations and approaches in the IT sector and in the humanitarian/development contexts.

Knowledge & skills:

  • Advanced understanding of the COBIT Framework and its application.
  • Technical knowledge in IT governance and risk management based on advanced study or certification.
  • Advanced understanding of internal control and accountability matters.
  • Experience in managing teams.
  • Exceptional English writing and editing skills.
  • Desirable: WFP institutional knowledge, including normative frameworks, policy formulation protocols and processes, and decision-making norms.

TERMS AND CONDITIONS

Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. This position is open to both internal and external candidates.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The selected candidate will be required to relocate to Rome, Italy to take up this assignment.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements