The International Water Management Institute (IWMI), a CGIAR Research Center, is on the lookout for a talented individual to join our headquarters in Battaramulla, Sri Lanka, as an Audio & Video Systems Operator.

The Audio & Video (AV) Systems Operator will oversee the setup, operation, and maintenance of advanced audio-visual systems in IWMI’s state-of-the-art conference facility & meeting rooms. The role includes supporting a diverse range of events, including hybrid meetings, multilingual conferences, and high-stakes presentations, ensuring the highest quality of audio and visual experience for all participants.

DUTIES & RESPONSIBILITIES:

AV System Operation,

• Operate and manage the entire AV system for the auditorium, meeting rooms, and interpretation booths.
• Control and adjust ceiling microphones, loudspeakers, digital audio mixers, PTZ (Pan, Tilt, and Zoom) cameras, and projection equipment during live events.
• Configure and monitor audio zones, ensuring optimized audio distribution and prevention of acoustic feedback in real time.
• Facilitate seamless hybrid meetings using platforms such as Microsoft Teams, Zoom, and Webex, applying Acoustic Echo Cancellation (AEC) as required.

Camera & Tracking Systems,

• Oversee PTZ camera systems with automatic tracking, ensuring proper angles and high-resolution capture (4K/1080p) of speakers across various seating configurations.
• Customize and recall camera presets based on event layouts and ensure smooth transitions between automatic and manual tracking modes.
• Use joystick controllers for real-time manual camera operation when necessary.

Display & Projection Management,

• Manage 4K projector, wall displays, and confidence screens, ensuring clarity and readability for all audience members.
• Control display inputs, select sources for program video, and adjust motorized projection screens and projectors as per event requirements.

System Monitoring and Troubleshooting,

• Actively monitor AV system health and performance from the control room.
• Troubleshoot system issues quickly, ensuring minimal disruption to live events.
• Perform routine checks on equipment such as wireless microphones, interpretation systems, and networked audio/video connections.

Configuration & Layout Management,

• Prepare, store and recall configurations for different room layouts and seating arrangements, adjusting audio zones, camera angles, and display settings as necessary.
• Collaborate with facility management to optimize AV setups for both recurring and one-off events.

Documentation & Reporting,

• Maintain comprehensive logs of system configurations, event setups, and technical incidents.
• Update as-built system documentation and assist in preparation of reports on system performance and operational issues.

User Support & Training,

• Provide on-the-spot support and training to users on the operation of AV equipment for basic functions.
• Train backup operators and IWMI staff on best practices for system use.

Requirements

EDUCATIONAL QUALIFICATIONS & EXPERIENCE:

Essential,

• Diploma or Certification in Audio-Visual Technology, Electronics, IT, or a related field. A Bachelor’s degree in a related field is an advantage.
• Minimum of 3 years’ experience operating AV systems in a corporate, conference, or educational setting with complex, networked AV setups.
• Experience with virtual video conferencing platforms (e.g., Microsoft Teams, Zoom) and AV control interfaces.

Desirable,

• Certification in AV systems (e.g., CTS, Crestron, or Extron certification).
• Hands-on experience with simultaneous interpretation systems and multilingual audio distribution setups.
• Background in hybrid meeting technology and multi-screen display management.

KNOWLEDGE, SKILLS & ABILITIES:

Essential

• Excellent oral and written language skills in English, including effective listening and strong verbal and written communication abilities.
• Strong understanding of digital audio mixers, DSP, and AEC for optimal sound quality in hybrid meeting settings.
• Familiarity with PTZ camera systems, camera tracking technology, and HD/4K video standards.
• Proven ability to operate & troubleshoot AV equipment, particularly in live event environments.
• Quick decision-making skills to resolve technical issues during high-pressure scenarios.
• Clear verbal and written communication to coordinate with event staff, vendors, and technical support as needed.
• Ability to explain technical AV concepts to non-technical staff.

Benefits

This is a nationally recruited position and only Sri Lankan nationals will be considered. IWMI offers a competitive salary and benefits package, inclusive of health insurance, life insurance, accidental death and dismemberment (AD&D) insurance, and long-term disability coverage. The duration of the contract will initially be for a period of three years with the possibility of extension.

HOW TO APPLY: Apply for the position by following the application instructions at www.iwmi.org/jobs. We will be accepting applications through 24:00 (IST) on January 22, 2025 (applications will be reviewed on a rolling basis). Your application must include a CV, cover letter, and three (3) references, which may be contacted if you are shortlisted. Receipt of all applications will be acknowledged, but only short-listed candidates will be contacted.

IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical for our mission. We offer a multi-cultural, multi-color, multi-generational and multi-disciplinary working environment. We are consciously creating an inclusive organization that reflects our global character and our commitment to gender equity. We, therefore, encourage applicants from all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability status, sexual orientations, and gender identities.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements