UN Full-time: Assistant Protection Officer – Damascus

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    3 days ago
  • Category:
    Peace and Security
  • Deadline:
    14/01/2026

JOB DESCRIPTION

Hardship Level

E (most hardship)

Family Type

Non Family

Family Type

Non FamilyDanger Pay

Residential location (if applicable)

Grade

NOA

Staff Member / Affiliate Type

National Professional Officer

Reason

Regular > Regular Assignment

Remote work accepted

No

Target Start Date

2025-03-01

Deadline for Applications

January 27, 2025

Standard Job Description

Assistant Protection Officer

Organizational Setting and Work Relationships
The Assistant Protection Officer reports to the Protection Officer or the Senior Protection Officer. Depending on the size and structure of the Office, the incumbent may have supervisory responsibility for protection staff including community-based protection, registration, resettlement and education. S/he provides functional protection guidance to information management and programme staff on all protection/legal matters and accountabilities. These include: statelessness (in line with the campaign to End Statelessness by 2024), Global Compact on Refugees (GCR) commitments, age, gender, diversity (AGD) and accountability to affected populations (AAP) through community-based protection, Child protection, Gender-Based Violence (GBV) prevention and response, gender equality, disability inclusion, youth empowerment, psycho-social support and PSEA, registration, asylum/refugee status determination, resettlement, local integration, voluntary repatriation, human rights standards integration, national legislation, judicial engagement, predictable and decisive engagement in situations of internal displacement and engagement in wider mixed movement and climate change/disaster-related displacement responses. S/he supervises protection standards, operational procedures and practices in protection delivery in line with international standards.

The Assistant Protection Officer is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC), ensuring that operational responses in all sectors mainstream protection methodologies and integrate protection safeguards. The incumbent contributes to the design of a comprehensive protection strategy and represents the Organization externally on protection doctrine and policy as guided by the supervisor. S/he also ensures that PoC are meaningfully engaged in the decisions that affect them and support programme design and adaptations that are influenced by the concerns, priorities and capacities of them. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
– Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
– Assist in providing comments on existing and draft legislation related to PoC.
– Provide legal advice and guidance on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
– Conduct eligibility and status determination for PoC in compliance with UNHCR procedural standards and international protection principles.
– Promote and contribute to measures to identify, prevent and reduce statelessness.
– Contribute to a country-level child protection plan as part of the protection strategy.
– Contribute to a country-level education plan as part of the protection strategy.
– Provide inputs for the development of protection policies and standards within the AoR.
– Implement and monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
– Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
– Recommend durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
– Assess resettlement needs and apply priorities for the resettlement of individuals and groups of refugees and other PoC.
– Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
– Contribute to and facilitate a programme of results-based advocacy with sectorial and/or cluster partners.
– Contribute to and facilitate effective information management through the provision of disaggregated data on populations of concern and their problems.
– Assist capacity-building initiatives for communities and individuals to assert their rights.
– Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
– Intervene with authorities on protection issues.
– Assist the supervisor in deciding priorities for reception, interviewing and counselling for groups or individuals.
– Assist the supervisor in enforcing compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
– Enforce compliance with, and integrity of, all protection standard operating procedures.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Law,

International Law,

Political Sciences
or other relevant field.

Certificates and/or Licenses
Not specified;

Relevant Job Experience
Essential
Knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles

Desirable
Not specified.

Functional Skills
*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
MG-Project Management
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Assessment of IDPs Status, Rights, Obligation
PR-Climate change and disaster related displacement
CO-Drafting and Documentation
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Proven protection experience in overseeing PSS, GBV, CP, Refugee protection, community mobilization and legal teams in similar operational contexts. This would entail having strong managerial and interpersonal skills, with a focus on team supervision and the capacity building of staff and partners. Prior experience in serving as Officer-in-Charge (OIC) for protection unit will be considered an added value.

Demonstrated ability in the effective monitoring of projects and programmes, ensuring accountability and efficiency in service delivery through tailoring the response based on the population needs. Operational experience in complex environments, including emergency operations, with an emphasis on adaptable and responsive programme management. Along with these capacities, the incumbent must have experience in returns programming and monitoring.
Familiarity with Inter-Agency and sector/cluster coordination mechanisms, leveraging these platforms for effective implementation and collaboration. Prior experience in Sub-National protection coordination is required. Ability to work closely with the Programme in operational planning, monitoring, and integrating interventions for improved results and outcomes.
Skilled in establishing and maintaining effective communication channels in challenging environment such as that in Syria, using insights from field missions and knowledge to adapt operational strategies as needed.
The successful candidate should have strong coordination and teambuilding skills and proactively forward initiatives to improve interventions by UNHCR while maintaining adequate accountability. Good drafting skills are crucial for effective communication internally as well as externally including with partners. S/he will be expected to be capable to work under stress and focus on priorities for the Office. S/he should also have exposure to IDP, return and reintegration and refugee programmes.

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Under the supervision of the Protection Officer, the Assistant Protection Officer (NOA) in Damascus, covering both Damascus and Rural Damascus, will be responsible for overseeing the protection unit in Field Office Damascus. The incumbent will oversee Psychosocial Support, Child Protection, Education, Gender based violence, Community Mobilization, Refugee protection and legal teams.

This crucial role involves addressing the needs of internally displaced persons (IDPs), returnees, and refugees within the Office’s area of responsibility.

The Assistant Protection Officers’ primary duties include coordinating and adapting these initiatives to meet evolving needs and ensuring effective delivery through the capacity building of staff and partners.

The incumbent will manage a diverse team responsible for the implementation of various programmes and activities in Protection and related technical areas.

In the dynamic and challenging environment of Damascus and Rural Damascus, marked by spontaneous returns and continued internal displacement, the Assistant Protection Officer is tasked with reinforcing the application of humanitarian principles. The role involves providing strategic direction and sharing technical knowledge with protection team staff, ensuring that programmes are responsive and effective.

The operational context in Damascus and Rural Damascus presents unique challenges, primarily due to the widespread destruction caused by the conflict and ongoing crisis. The region experiences a stable but sometimes fluctuating security situation, which can occasionally impede access to and delivery of humanitarian aid in specific areas. The Assistant Protection Officer will operate in an environment where the needs of IDPs, returnees, and refugees are not only acute but continually increasing further aggravated by economic situation in the country.

Living and Working Conditions:

 

Additional Qualifications

Skills

CO-Drafting and Documentation, MG-Project Management, PR-Age, Gender and Diversity (AGD), PR-Assessment of IDPs Status, Rights, Obligation, PR-Climate change and disaster related displacement, PR-Gender Based Violence (GBV) Coordination, PR-Human Rights Doctrine/Standards, PR-International Humanitarian Law, PR-Protection-related guidelines, standards and indicators

Education

Bachelor of Arts (BA): International Law, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Political Science

Certifications

Work Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Negotiation & conflict resolution, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn’t require a functional clearance

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements