The Protection PSS Facilitator will work from the community information centers in Malakal to provide information to IDPs and other affected communities, approaching the center on services and assistance available in the POC and refer individual cases for assistance to services providers available in the camp. The Protection PSS will be involved in community mobilization activities and the follow up of vulnerable individuals or persons with special needs. Additionally, the Protection PSS facilitator will support the Protection Officers in the organizing of workshops and training at community level or for government and other stakeholders on IDP rights, protection and human rights).

Responsibilities:

Facilitation of PSS activities: (70%)

• Lead and implement group psychosocial support (PSS) activities in Malakal town, Malakal PoC and Kodok ensuring effective facilitation.
• Conduct PSS sessions utilizing structured curricula/manuals on various topics, including but not limited to Life Skills, protection, Rights and Safety, Parenting Skills, Stress Management, Coping Mechanisms, Self-Care, and Mental Health related topics.
• Work closely with the Community structures to support and enhance community-based workshops and initiatives, including co-facilitating sessions related to these workshops to ensure effective engagement and delivery of content.
• Assist the Community Initiatives in providing support for the implementation of community-based initiatives as needed, ensuring alignment with program goals and community needs.
• Work closely with community mobilizers to identify and engage participants for PSS activities
• Provide psychoeducation, skill building, awareness raising, and structured recreational activities to groups and communities based on needs.
• Develop monthly and weekly schedules, along with daily plans for each PSS session, in alignment with the existing PSS curriculum and activity bank. Prepare necessary materials and visual aids in advance.
• Select and adapt PSS materials, teaching methods, and resources to suit the specific needs of the community.
• Identify additional support needs and facilitate referrals for case management, legal assistance, cash aid, and mental health services.
• Promote and ensure the inclusive participation of beneficiaries, being sensitive to age considerations.
• Track beneficiaries’ well-being, attendance, and specific requirements, maintaining regular communication regarding updates and changes to PSS schedules.
• Assist in conducting needs assessments, focus group discussions, and key informant interviews to gauge community needs and receptivity to program initiatives.
• Document feedback from beneficiaries and community members regarding PSS activities, identifying any gaps in service delivery.

Reporting, Coordination and Representation: (20%)

• Maintain and strengthen existing networks with other service providers at the community level, to ensure that beneficiaries receive quality services and support.
• Provide daily or weekly updates to the protection specialist, sharing observations on trends, challenges, recommendations, and both positive and negative feedback from participants.
• Gather and compile data weekly to ensure timely completion of reports that accurately reflect achievements, challenges, and gaps in implementation.
• Assist in the preparation of daily, monthly, quarterly, and annual reports as requested.
• Assist in the development of referral networks between partners implementing similar programs.

Protection Information Management: (10%)

• Ensure accurate reporting of data, including participants’ contact details, attendance at PSS sessions, and new registration requests.
• Work closely with the MEAL team to monitor activities using existing PSS monitoring tools.
• Collect monitoring and evaluation (M&E) data associated with PSS activities and share regular updates with the Protection specialist .
• Use appropriate data collection tools and submit assessments and updates in a timely and accurate manner.

Cross-Cutting

• Maintain confidentiality and privacy of clients at all times.
• Keep the Protect Officers of any issues, challenges, or gaps in PSS implementation.
• Perform other duties as necessary, as assigned by the supervisor.
• Attend all necessary training to be equipped to carry out the tasks of this role including training in other parts of the Key Risk Indicator (KRI), in collaboration with the supervisor’s request.

Experience and technical competencies:

• Previous experience in community – based activities including mobilization, awareness campaigns or any other activity that included the involvement of the community members and /or leaders
• At least 2-3 years’ experience involving human rights, protection in humanitarian emergencies
• Basic knowledge and understanding of human rights and protection principles.
• Experience in carrying out and supervising training at different scales with different partners
• Strong relationship building/ interpersonal skill;
• Basic protection and human rights training;
• Positive attitude;
• Energetic and interested.
• A degree in psychology/political/social sciences, law, development studies, international development or equivalent is highly appreciated,
• Completion of secondary school or equivalent is acceptable.