The protection assistant (PA) will work from the community information centers in Malakal to provide information to IDPs and other affected communities, approaching the center on services and assistance available in the POC and refer individual cases for assistance to services providers available in the camp. The PA will be involved in community mobilization activities and the follow up of vulnerable individuals or persons with special needs. Additionally, the PA will support the POs in the organizing of workshops and training at community level or for government and other stakeholders on IDP rights, protection and human rights).

Responsibilities:

• Support protection officers in the coordination and implementation of services/assistance to be provided according to the specific protection needs and individual care plans generated for each case.
• Ensure respect for protection principles, including confidentiality and informed consent.
• Ensure active listening to beneficiaries in order to provide the most appropriate humanitarian assistance to address identified protection needs.
• Hold office at the community Information Centers to (CICs) enable IDPs to access information.
• Refers individual cases for assistance to service providers in the POC or to the protection officers for their follow up or action on the respective cases.
• Record all the cases received in the CICs on the intake form and share it with the protection officers on a weekly basis.
• Visit IDPs household to identify persons with specific needs (PSNs) or to follow up on identified PSNs under the supervision of the protection officers.
• Support the protection officers in the follow up with the relevant partners on individual cases which have been referred as needed.
• Contribute to the elaboration of work plans and ensure to implement program activities accordingly.
• Support the protection officers in the organizing of trainings, workshops and meetings for the IDPs and relevant stakeholders on IDPs rights, responsibilities and other protection related material.
• Assist the protection officers with the establishment of good working relationships with community activists, chiefs and other relevant actors to encourage participation in, support for and a better understanding of the program activities.
• Conduct daily visits in the POC to observe, identify and collect information on the situation of the Internally Displaced People (IDPs), taking into special account vulnerable people, recording and reporting on gaps that may exist in service provision.
• Monitor the statues of the POC (schools, child friendly spaces, water points, clinics, shelters, latrines, roads and etc) and report any gaps, misuse or repairs needed.
• Support in community mobilization and information of leadership structures, women’s committee, elderly and disable committee, youth committee as well as other committees or groups.
• Collect data on and report any incidents, threats or risks in the camp using the incident report form.
• Monitor food distribution and other camp events to ensure equal access, non – discrimination, protection of extremely vulnerable individuals and compliance with Codes of Conduct.
• Ensure presence at the reception center or desk at the gate for new arrivals, guiding them through the process and identify vulnerable individuals if any, taking note and reporting of the specific vulnerabilities and making regular follow up on them after allocation of plots.
• Conduct regular focus group discussions or other conversational forms with the community to understand their perception of service provision within the camp.
• Identify protection issues and report to protection officers for referral to the relevant actors.
• Report any discriminatory access to basic provisions and services as water, food, shelter, basic health services, particularly for persons with specific needs.
• Translation from Nuer to English

Experience and technical competencies:

• Previous experience in community – based activities including mobilization, awareness campaigns or any other activity that included the involvement of the community members and /or leaders
• At least 2-3 years’ experience involving human rights, protection in humanitarian emergencies
• Basic knowledge and understanding of human rights and protection principles.
• Experience in carrying out and supervising training at different scales with different partners
• Strong relationship building/ interpersonal skill;
• Basic protection and human rights training;
• Positive attitude;
• Energetic and interested.
• A degree in political/social sciences, law, development studies, international development or equivalent is highly appreciated,
• Completion of secondary school or equivalent is acceptable.