As a Senior Reward Specialist, you will contribute to the review of policies and guidelines on compensation and benefits programs, primarily in the following benefit areas: group insurance plans, health services, staff loans, dependency allowance and all types of leave. You will also provide staff and pensioners with updated information concerning these benefit areas, and work within general policies, principles and goals, working directly with clients.
You will:
a. Benefits Policies and Administration
- Ensure the benefit programs (dependency allowance, all leave types, staff loans, insurances, and health services) are effectively administered and delivered.
- Lead reviews of, and improve on benefits administration, ensuring alignment with the overall HR strategy.
- Initiate, formulate, and/or direct relevant studies and analysis of internal and external trends and developments, and develop recommendations for appropriate revisions or adjustments to benefit programs.
- Oversee the procurement of, and manage external service providers related to the administration and delivery of benefit programs.
- Streamline work processes to ensure efficient and effective benefits delivery of staff, dependents, retirees and beneficiaries.
b. Communication and Information Management
- Prepare comprehensive reports of summaries to management on benefits program as needed.
- Ensure effective and timely communication of relevant benefits policies and procedures to staff and/or benefit beneficiaries, including timely updates of any policy, process or system changes.
- Periodically review the accuracy and completeness of data and/or information needed to administer benefits programs.
- Continually improve benefits processes and procedures through technology solutions.
c. Staff Supervision
- Provide leadership and support to reporting staff. Take the role of team leader and supervise the work of team members.
- Supervise the annual workplans and performance of reporting staff, providing clear direction and regular monitoring and feedback on performance.
- Ensure the on-going learning and development of reporting staff.
Qualifications
You will need:
- Master’s degree, or equivalent, in Business Administration, Human Resources Management or University degree in Business Administration, Human Resource Management, and at least 5 years specialized experience relevant to the position can be considered.
- At least 10 years of work experience in benefits administration or insurance management, as well as understanding of the benefits and insurance practices in international or multinational organizations, and familiarity with financial budgeting and accounting practices in benefits and insurances. International experience working across several countries.
- Strong interpersonal skills in dealing with diverse colleagues and clients, collaborating effectively to develop solutions.
- Strong analytical and quantitative skills.
- Experience in systems and development work.
- Excellent oral and written communication skills in English, as well as presentation skills.
- Please refer to the link for ADB Competency Framework for Technical International Staff level 2.