Position: Health Safety and Security Coordinator (with ICT)
Reports to: Area Manager with a technical reporting line to the HSS Manager in Country Office
Supervision of: Security Guards
Duty station: Wau, WBEG with Coverage of NBEG and Warrap States
Project number: SSFP0000/5295/2987315/WAU/Z9
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.
Role and responsibilities
The purpose of the HSS Coordinator position is to coordinate HSS risk management. This includes developing and updating HSS strategies, plans, and SOPs. It also includes coordinating HSS risk mitigation measures for safe and secure program access.
The following is a brief description of the role.
Generic responsibilities
Develop, review, update, and implement the NRC HSS Management Systems and Procedures
Conduct Security Risk Analyses (SRAs) according to minimum operational requirements (MOSS)
Contribute to the start-up country strategy development by assessing new areas that are identified as priority
Minimize/mitigate security risks to staff, assets, operations, and the image of NRC
Management of security staff at the field office.
Support, train, and capacity-build security staff.
Prepare reports as required.
Liaise with other humanitarian actors on HSS-related issues
Ensure all staff receive health, safety, and security-related training
Act as an adviser to the CMG leader during a crisis
Specific responsibilities
Implement NRC’s safety and security policies, procedures, and regulations at field level.
Conduct regular SRAs to identify HSS requirements and to assess if all NRC locations are compliant with NRC HSS Risk Management standards.
Facilitate implementation and adherence to South Sudan-specific SOPs, guidelines, and plans (such as Security Management Plan, Hibernation Relocation & Evacuation Plan, and Medical Emergency Plan)
Support Area office and field offices in achieving HSS compliance; including producing a regular status report for CMG.
Participate in scoping/assessment missions to expand the operational capacity of NRC across the country
Support the budgeting process for inclusion of HSS costs; guided by SRA findings and operational needs
Present HSS issues including briefs on context and changes in context
Periodic and ad-hoc reporting to the Area Manager (and the Country HSS Manager) including analysis of potential HSS concerns and conflict dynamics
Provide regular situational HSS updates/alerts/advisories to staff and operate the all-staff WhatsApp groups on HSS updates and HSS movement tracking.
Prepare security updates and reports as required (Daily, Weekly and Monthly).
Assist Area Manager in incident management as and when required.
Facilitate staff evacuation in emergency situations.
Liaise with UN agencies, NGOs and other external actors to gain security information and assist AM in access related and other negotiations/discussions.
Ensure new staff, visitors, and staff returning from leave receive HSS briefings within 24 hours of arrival
Provide HSS input in program planning processes, and coordinate and align HSS support with program plans at the Country level.
Design, deliver, or facilitate HSS training and awareness sessions to all staff, ensuring that mandatory HSS training (as identified in the Security Management Plan) is delivered
Provide technical support and capacity building of HSS staff as well as outsourced guards
Leadership of staff in tasks such as SRAs, training, stakeholder engagement, and access negotiations in line with program requirements.
Ensure the Monthly HSS report submissions are compiled and submitted to the HSS manager.
Ensure functionality of security equipment including Thuraya phones, Radios, CCTV cameras.
Immediately report; all breaches of safety and security procedures; all threats to NRC staff, project participants, activities or assets; all incidents including near misses.
Ensure vehicle and staff movements are monitored according to procedures and that necessary safety and security equipment are available and in good condition.
Added advantage for support in ICT (20%)
Provide ICT technical support to the field offices.
With help from the ICT Coordinator in Juba Office, support on the performance of the network operations to ensure optimum performance.
Support with physical diagnosis and resolution of hardware, software or connectivity problems.
Provide support to the office staff upon request in the use of systems and applications.
Support with computer-related service and maintenance.
Setup internet connectivity for all staff as well as visitors.
Scale and scope of position
Staff: No direct line reportees Stakeholders: The post has relationships with UN agencies, INGOs, local NGOs, civil society, governmental bodies. Budgets: None Information: SSMP, CMP, Incident Log, Incident Reports, Weekly Reports, SRA reports Legal or compliance: None
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Value driven competencies
Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.
Behavioural competencies
These are personal qualities that influence how successful people are in their jobs. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Managing resources and achieving results
Handling insecure environments
Analyzing
Working with people
Coping with change
Professional competencies
These are skills, knowledge, and experience that are important for effective performance.
Generic professional competencies:
Professional training with minimum of Diploma in Security related field.
Previous experience of working in Security department in a humanitarian context.
Participated in Safety and Security related trainings/workshops.
Good understanding of the context within the job location
Ability to undertake security risk assessment and document it properly.
Ability to interact with relevant persons/authorities/ institutions to obtain relevant security related information for advisory purpose.
Fluency in English, both written and verbal.
The following are an added advantage
Training in ICT
Experiences of setting up networks, maintenance of ICT systems and troubleshooting ICT software and hardware issues.
Understanding about networking computer hardware and software
Performance Management
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:
The Job Description
The individual Work and Professional Development Plan
The Competency Framework
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements