JOB DESCRIPTION

THE ROLE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

Under the supervision of the Head of Communications, the incumbent will have the following responsibilities:

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

1. Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
2. Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.
3. Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.
4. Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
5. Make travel arrangements and support events, etc., to support staff to work effectively.
6. Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
7. Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.

OTHER POST REQUIREMENTS (details to be determined by Post Managers):

Support the social media accounts of WFP in the GCC and senior management of the WFP UAE Office, creating a strong online presence.
Assist in utilizing various communication channels to increase the visibility for GCC donors.
Assist in content calendar to position WFP as the humanitarian partner of choice.
Engage with the online community and respond to queries in a timely manner by liaising with Communications Head of Unit.
Support in highlighting the unique aspects of the Global Supply Chain Support Center, the UNHRD and Partnerships in UAE in UAE through visuals, visibility events and other media, showing how the presence supports the WFP operations worldwide.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education: Completion of secondary school education.

Experience: Three or more years of experience in general administrative work, communications or social media.

Language: Fluency in both English and Arabic language.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements