JOB DESCRIPTION

OBJECTIVES OF THE PROGRAMMECountry Management Support Units (CSUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilitiesin the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.

DESCRIPTION OF DUTIESThe incumbent oversees a team performing functions based on the end-to-end process as designed in GSM.He/She coordinates different areas of activities such as Programme Management, Procurement and Inventories Management, Travel and Meetings Management, Human Resources Management, and Workplan/Award Management; Prepares regular management reports on implementation of WCO workplans including contribution to the preparation of statutory reports and acts as focal point for internal and external audits

REQUIRED QUALIFICATIONS
EducationEssential: Completion of secondary education or equivalent technical training or commercial education with specialization in Programme Management.
Desirable: Diploma or higher education and/or professional certification in project management or related field.
ExperienceEssential: 5 to 10 years of working experience with an emphasis on programme management, budgeting, Human Resources Management, Procurement and/or Travel.
Desirable: Good knowledge of WHO programme management and end-to-end business processes as designed in the Global Management System; Experience in project management. Good knowledge of GSM System or similar ERP Systems; Experience with staff training in the use of management information systems. Experience within UN organizations will be an advantage.
Skills–> Good knowledge of WHO Results-Based Management framework and related business processes. –> Knowledge of Oracle projects and Oracle Financials or similar ERP applications and systems. –> Sound knowledge of the Organization’s policies and practices, as well as project management principles and their application within WHO;–> Ability to act independently and exercise sound judgement;–> High level of organizational and analytical ability, combined with good oral and written communication skills;–> Proven ability to maintain and establish excellent interpersonal working relations and to work with competing priorities under pressure.

WHO CompetenciesTeamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources
Use of Language SkillsEssential: Expert knowledge of English.
Desirable: Expert knowledge of French. Expert knowledge of Portuguese.
The above language requirements are interchangeable.

qualifications: Bachelor’s Degree

workHours: 40 hours per week

experienceRequirements: No experience required