JOB DESCRIPTION

In particular, the incumbent will: –
1.    Assist the Implementation, management and maintenance of Information Technology and Communication services and network. 
2.    Provide onsite assistance to the above-mentioned systems and services. 
3.    Installation, configuration and upgrading of servers, backup systems, official computers and software used in the mission. 
4.    Maintain communication systems/ equipment including, mobile lines, PABX, VoIP, sat-phones, Internet access, and all other communication related devices and matters. 
5.     Support data and system integrity by setting up and administrating ICT security systems: anti-virus, backup routines, access controls, firewall and physical security. 
6.    Provide appropriate ICT training to all users in the mission. 
7.    Follow IOM ITC Standards and liaise with IOM ICT departments in the IOM HQ (Manila, Panama and Geneva) for the installation and running of VPN-access to the WAN. 
8.    Maintain regular updates to the technical documentation for the voice and data networks. 
9.    Maintain/follow up appropriate maintenance contracts for all ICT equipment. 
10.    Maintain necessary documentation and inventory for system maintenance and support procedures in the mission. 
11.    Assist where applicable, in the design of database systems and applications as required by local specifications and providing technical support to users. 
12.    Perform such other duties as may be assigned. 

•    High School/Certificate in MIS/Computer Science/ Telecommunications/ Engineering or a related field from an accredited academic institution with five years of relevant professional experience; or
•    University degree or its equivalent Management Information System, Computer Science, Computer Engineering, or a related field from an accredited academic institution with at least three years of relevant professional experience.