Key Responsibilities

Required Qualifications

Diplôme universitaire d’un établissement universitaire accrédité en informatique ou en génie informatique. Cinq années d”expérience professionnelle avec un diplôme d”études secondaires ou secondaires ou trois années d”expérience professionnelle avec un baccalauréat en informatique ou en génie informatique, ou dans tout autre domaine connexe.

• Cinq années d”expérience pertinente dans le domaine des TIC, y compris des expériences opérationnelles et sur le terrain ;
• Capacité à travailler avec un centre de support informatique établi – communication par téléphone et par courrier électronique.
• Bonne connaissance du système d”exploitation Windows et des réseaux, des installations VOIP et Skype d”entreprise et d”autres logiciels approuvés par l”OIM, selon les besoins.
• Les qualifications MSCE,Cisco Certified Network Associate (CCNA), Power Apps, constitueront un avantage supplémentaire.

• Capacité à rédiger de la correspondance et à communiquer efficacement.
• Connaissances informatiques, y compris la maîtrise des applications MS Office ; la connaissance d”autres packages informatiques et de leur mise en œuvre est un avantage.

• Pour tous les candidats, la maîtrise du français et de l’anglais est requise (oral et écrit).

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.