JOB DESCRIPTION

1. Negotiate and oversee all air transport related agreements on behalf of IOM in close coordination with the Head, RMM. Coordinate endorsement of global agreements with the Director, DMPI.
2. Identify and analyse strategic areas and opportunities related to effective movement management and keep abreast of the latest developments in products and services of the travel industry to support RMM and DMPI priorities and efficient movements as a component of all regular pathways.
3. Maintain regular and productive communication with travel industry partners for the purpose of understanding business and operational challenges, ensuring comprehensive air fare accessibility and facilitating cost effective and strategically sound transportation arrangements, including creating contingencies in case of crisis situations that impact the travel industry at large (such as global pandemics or any other force majeur disruption).
4. Develop an annual business plan outlining air transport utilization and performance against benchmarks and targets in coordination with respective units under the Movement Operations unit in RMM HQ in close coordination with the Head, RMM. Plan and effectively implement the promisorry notes calculations and monitoring exercises.
5. Oversee the global AMADEUS and Airplus contracts and establish capacity building initiatives for RMM staff to ensure efficient usage and system features reflecting the operational needs and strategic priorities of RMM.
6. Supervise and support the  Movement operations, Staff Travel, the RMM Data and System GMSS Units (whether based in Geneva, Valencia or in MAC). Provide expert advice to resettlement and movement managers in the field related to contribute to solving problems and effective movements.
7. Provide expert guidance on the movement management in crisis settings and participate in coordination   mechanism lead by DHRR in close coordination with the Head, RMM.
8. Ensure IOM is up-to date in the use of technology, tools and process design to streamline operational, administrative activities/processes, including servingas the subjectmatter expert for the development and maintenance of IOM’s proprietary movement management tools (i.e. iGATOR, MiMOSA and Amadeus). Keep abreast of technical innovations of the travel industry and then plan, direct and monitor the introduction of changes or application of new systems and plans for related staff trainings.
9. Devise a comprehensive plan with the RMM Senior Statistics and Information Manager on Data Integrity and reporting priorities within RMM and contribute to key initiatives within the data integrity community of practice as Subject Matter Expert (SME).
10. Oversee the usage of the RMM Mileage Fund, the fund of the Humanitarian Assistance for Stranded Migrants (HASM) and similar frameworks,  as well as self-payer movements. Devise plans on how RMM can further leverage its funds, mechanisms and travel industry partnerships to support regular pathways and create innovative ways to assist migrants on the move.
11. Establish and maintain a dedicated level of coordination and cooperation with Private Sector actors, UN bodies and International Organizations (ICAO, IATA) and related coordination mechanisms with regards to travel and dimensions of air mobility (UN humanitarian Hub, UNHAS, IATN).
12. Perform other duties as may be assigned.

Education 

• Master’s degree in Business Management, Air Transport Management or a related field from an accredited academic institution with seven years of relevant professional experience; or,
• University degree in the above fields with nine years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience working for an air carrier in Price Management and related rules and conditions;
• Experience with the various aspects of carrier marketing practices and the ability to use this knowledge to design negotiating strategies;
• Knowledge of IOM transport related functions, transport policy and operational framework;
• Experience supervising a team and/or providing guidance to all levels of the Organization regarding air transport matters and operational procedures;
• Extensive experience and training in airline ticketing, fare construction, marketing and operations;
• Thorough knowledge of airline rules, regulations, fare calculations, marketing practices, internal air carrier yield calculations, ticketing, reservation procedures, and airline computer reservation systems, Amadeus in particular;
• Experience in negotiating fare agreements; and,
• Knowledge of IOM programme requirements, eg. US Refugee Admissions Programme, Canadian Warrant, Australian Refugee Programme and various return programmes.

Languages

IOM”s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.

For this position fluency in English is required (Oral and Written). Working knowledge of an official UN Language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM”s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization”s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station”s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies