JOB DESCRIPTION

TITLE: Project Officer (Case Management)
TEAM/PROGRAMME: Child Protection in Emergency    LOCATION: Mandalay
Number of Position: 1
GRADE: NAT – 4    CONTRACT LENGTH: Fixed Term

CHILD SAFEGUARDING:

Level 3:  the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the vetting process staff.

ROLE PURPOSE:
The role holder will be responsible for overseeing the partner’s effective and successful planning, implementation, monitoring and evaluation of programme activities in assigned areas – in collaboration with the project team and coordinator. To conduct regular monitoring at assigned areas to alert for all CP cases, to support children and community members in accessing services and receiving proper case and follow up service providers. He/she will work closely with PC/PM and to report PC/PM on information and data of partner’s implementation on all case management activities. He/she will guide partner staff on case worker’s supervision and coaching, identify competency gaps and ways to improve. Work with the child protection team to ensure close links with case management and community-based child protection mechanism and six grave violation monitoring and reporting mechanisms. Collaborate with other departments/sectors to ensure the implementation is on track according to the implementation plan.

SCOPE OF ROLE:

Reports to: Project Coordinator
Staff reporting to this post: Projcet Assistant
Budget Responsibilities: Non Financial Approval
Role Dimensions: Regualr contact of basic factual information

KEY AREAS OF ACCOUNTABILITY :

•    Support the partner’s and SCI’s caseworkers to implement case management, as per SC’s Steps to Protection Common Approach and in alignment with the guiding principles and minimum standards of case management
•    Support the partner including SCI for case worker’s technical competence and practice, promotes wellbeing and enables effective and supportive monitoring of CP case managementIndividual Supervision on a weekly basis for 1 hour for each case worker, Case Discussion, Facilitate Case Management team meetings weekly, Conduct Shadowing, Conduct case file review weekly.
•    Monitoring of the documentation of cases through review Child Protection Information Management System(CPIMS+) for both partner and SCI.
•    Ensure confidentiality and that data protection and information-sharing protocols are respected. Review and analyze trends in the caseload to inform programming.
•    Assist PM/PC and national Case Management advisor in developing capacity planning for partner caseworkers.
•    Actively engage in all capacity building opportunities, including trainings, shadowing/observation of other, more experienced supervisors, capacity assessments of partner caseworkers as per skills needed and identified in competency framework.
•    Direct providing case management support to the high risk and complex individual cases where required and provide regular monitoring of all aspects of case management services.
•    Ensuring briefings on child safeguarding and appropriate behavior with children to all case management staff. Ensure any concerns are reported and addressed immediately.
•    Assist supervisor in preparing and holding meetings & trainings as well as developing partner’s  monthly work plan and budget estimation.
•     Assist the supervisor in preparing reports on case management activities, progress, and to inform program challenges.
•    Ensuring and maintaining quality of project activities.
•    Necessary to attend the relevant trainings in order to conduct CP (CM, MHPSS, and CLCP) related activities according to project requirement
•    Any other tasks assigned by supervisor and next level line manager

Child Safeguarding

•    Responsibility to create and promote an environment where the Child Safeguarding Policy is effectively implemented.
•    Understand and fulfill their specific and additional responsibilities in achieving compliance of Save the Children’s Child Safeguarding Policy standards and Code of Conduct

BEHAVIOURS (Values in Practice)
Accountability:
•    Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
•    Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
•    Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
•    Widely shares their personal vision for Save the Children, engages and motivates others
•    Future orientated, thinks strategically and on a global scale.

Collaboration:
•    Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
•    Values diversity, sees it as a source of competitive strength
•    Approachable, good listener, easy to talk to.
Creativity:
•    Develops and encourages new and innovative solutions
•    Willing to take disciplined risks.
Integrity:
•    Honest, encourages openness and transparency; demonstrates highest levels of integrity
•    Always acts in the best interests of children
QUALIFICATIONS, EXPERIENCE AND SKILLS

•    University degree or equivalent experiences.
•    Demonstrated skills and experience in implementing child rights programming.
•    At least 3 year in implementing and working with children.
•    Commitment to and understanding of Save the Children’s aims, values and principles.
•    Ability to undertake case analysis, to document and submit case reports capturing key issues needed to inform programming for urgent response.
•    High motivation to work with difficult circumstances.
•    A commitment to children’s rights, children’s participation and non-discrimination.
•    Experiences in establishing networking and coordinating and strengthening referral mechanism.
•    Understanding of case management and referral pathways at a community, inter-agency and institutional level.
•    Experiences in community mobilization.
•    Previous experience working for an NGO or other non-profit organization.
•    Strong analytical skills and organization skills, ability to work independently and productively in a fast-paced environment and the ability to manage a multi-facetted workload.
•    Solid communication skills and attention to detail.
•    Flexible work attitude: the ability to work productively in a team environment & independently.

General:
•    Ability to work collaboratively with colleagues across the organisation developing effective working relationships to deliver outstanding results for children
•    Commitment to and understanding of Save the Children’s aims, values and principles.
•    Willingness and capability to comply with all relevant Save the Children policies and procedures with respect to health and safety, security, equal opportunities and other relevant policies, including the Child Safeguarding Policy

Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All staff has an obligation and a responsibility to:
•    Ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct and Local/Country Procedures.
•    Conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse.
•    Ensure the way they are carrying out their work is not putting children at risk (or further risk) – this means constantly scrutinizing their work through a child safeguarding lens and talking to children about possible design/implementation “flaws”.
•    Promote the message of child safeguarding to colleagues in other organizations and government ministries, children in their own and beneficiary families, and community members in general.
•    Be vigilant about observing possible child abuse/harm in their personal and professional lives.

All managers have the above responsibilities as well as ensuring
•    Their staff are doing the above.
•    That child safeguarding is integrated and given a “voice” in all management processes including recruitment, induction, performance management, team meetings, annual planning processes, field level monitoring, etc.

Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.