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This is a hands-on role requiring strong Contract Management, Supplier Relationship Management (SRM) and influencing skills to lead, support and collaborate with stakeholders across the supply base and the wider FCDO.
Contract Management
| The jobholder will be responsible for contract managing a small number of critical DDaT contracts including. |
- Direct management of selected larger and more complex contracts:
-Coordinate with stakeholders and SROs to understand business objectives.
-Drive benefits through effective contract management.
-Contract management plans.
-Compliance and obligations matrices.
- Monitor contract performance to ensure value-for-money solutions:
-Track supplier performance against KPIs (time, cost, performance).
-Maintain effective contract management information systems.
- Provide feedback on supplier performance to project leads.
- Assist with contract enforcement:
-Identify performance trends and non-conformance.
-Support dispute resolution and enforcement tools/remedies.
- Offer commercial advice to business SROs and contract owners.
- Review contract requirements and commercial models to inform future sourcing strategies.
- Lead supplier/FCDO negotiations: Handle contract variations, disputes, extensions, and renewals.
- Support wider FCDO priorities through supplier relationships:
-Identify opportunities and propose improvements.
-Champion initiatives that enhance commercial outcomes and promote innovation.
- Carry out administrative tasks: Contract management filing and administration.
- Perform other duties as required.
Stakeholder Management
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The jobholder will engage with internal and external stakeholders and guide the team to:
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- Act as a “trusted adviser” to FCDO business units:
-Ensure delivery of contractual obligations.
-Identify commercial and contractual solutions to in-life contract issues.
- Interface with suppliers and internal departments:
-Understand contract changes and additional service requirements.
-Negotiate contract terms as needed.
- Liaise with relevant directorates for policy queries: Act as a subject matter expert on commercial policy.
- Champion contract management best practices throughout the contract lifecycle.
Corporate Responsibilities and Staff Management
- Line manage an EO contract support officer based in Lisbon.
- Prepare data management tools for corporate information returns.
- Cascade information requests.
- Support succession planning, staff development, and skills review for Commercial staff.
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