JOB DESCRIPTION

1. Who are we?

Cedefop is the European Union’s reference centre for vocational education and training (VET), skills and qualifications. Our mission as an EU agency is to provide research and policy analysis to support the development of European VET policies and to contribute to their implementation. More than ever, skills and VET play a crucial role at the intersection of different policy areas to accompany economic, demographic and social changes, including the digital and green transitions, and to address issues like labour market integration and employability of EU citizens. This is where we are committed and dedicated to providing pan-European expertise, services and tools that make a difference.

2. Is this job for you?

If you are a highly motivated professional, digitally skilled, willing to play a key role in enhancing the agency’s online presence and visual communication, this job may be the right match for you.

The Digital Communication Assistant combines expertise in graphic design with web content management to ensure an engaging and cohesive digital identity. The successful candidate will support the creation of high-quality visual content and contribute to maintaining and developing the agency’s website, aligning with the broader communication plans.

The position offers an opportunity to work in a dynamic, multicultural environment, engaging with various stakeholders and utilising cutting-edge digital communication tools. Flexible working arrangements, a collaborative team, and professional growth opportunities make this role an attractive choice for creative and digitally skilled professionals.

You will report directly to the Head of the Department for Communication. You will work in a dynamic environment, offering learning opportunities and professional growth.

With this vacancy notice, Cedefop aims to fill one position. Other successful candidates will be placed on a list of suitable candidates and may be offered a position as the need arises in the Agency.

1. Key responsibilities of the position

• Website content management: maintain and update the agency’s website using a Content Management System (Drupal); develop the agency’s website based on stakeholders’ feedback and manage customer insight researches and their implementation; collaborate with web developers and ICT contractors to optimise user experience and accessibility; monitor website performance using analytics tools and implement improvements for Searching Engine Optimisation and user engagement.
• Graphic design and visual communication: design and produce high-quality visual content (e.g. infographics, social media graphics, web banners, digital reports, presentations and videos); ensure brand consistency across all digital materials; develop multimedia elements for communication campaigns.
• Social media and digital outreach: support the agency’s presence on social media contributing to the production of communication material; track social media metrics and provide insights for strategy optimisation.
• Project and stakeholder support: work with internal teams and external contractors to develop and execute digital communication initiatives; assist in the coordination of digital content creation processes, ensuring timely delivery of materials.
• Administrative and contractual support: assist in the management of communication- related service contracts; ensure compliance with procurement procedures and financial rules.

2. Cedefop as an employer of choice

We offer a vibrant multicultural work environment with project- and team-based approach.

Our actions are inspired by our core values:

• proactive and responsive: we deliver relevant, high-quality and timely evidence, expertise

and tools, addressing our stakeholders’ and users’ needs, building inclusive partnerships, cooperating with other key players to tap synergies and avoid duplication and proactively supporting EU policy objectives.

• well-run and ambitious: we are an efficient and compliant Agency that is committed to transparency, scientifically sound research and analysis and the highest standards of ethics and integrity. We empower and engage our staff and continuously improve our processes.
• open-minded and adaptable: we develop new ideas, embrace change and innovation, and view European Union values founded on human dignity, freedom, democracy, equality, the rule of law and respect for human rights as fundamental in all our activities.

We are committed to equality and diversity, providing equal opportunities to all employees and applicants. To attract diverse talent pool, we welcome applications from all qualified candidates, without any distinction on any grounds and from the broadest possible geographical basis amongst the EU Member States and EEA countries.

We place high importance on the professional development of our staff and offer diverse learning opportunities in-house and externally.

We value the well-being and work-life balance of our staff and offer flexible working arrangements, hybrid working and part-time working possibilities.

To learn more about Cedefop’s working conditions, refer to the dedicated guide. The salary grid is available here.

3. Eligibility

Based on the requirements of the regulatory framework, for your application to be considered eligible, you must fulfil all the following requirements on the closing date for applications:

Nationality: Be a national of one of the Member States of the European Union or a national of the European Economic Area (Iceland, Liechtenstein, Norway) (³).

Citizen rights: Enjoy full rights as a citizen.

Military service: Have fulfilled any legal obligations concerning military service.

Physical fitness: Be physically fit to perform the duties relating to the post (⁴).

Education and professional experience:

• Have a level of post-secondary education attested by a diploma, and appropriate professional experience of at least 3 years, OR
• Have a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate professional experience of at least 6 years.

Only diplomas that have been awarded in EU Member States or EEA countries or that are the subject of equivalence certificates issued by the authorities in the said countries shall be taken into consideration.

Language skills: Have a thorough knowledge (⁵) of one EU language (⁶) and a satisfactory knowledge (⁷) of another EU language as required for the performance of the duties.