JOB DESCRIPTION

View Vacancy – EG – Protocol Officer (AO)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Protocol, Visits and Events

Job Description (Roles and Responsibilities)

The British Embassy in Cairo is looking to recruit a Protocol Officer, job grade Administrative Officer (AO) on a fixed term contract of one (1) year.

You will be a key member of the Corporate Services Section working closely with the Protocol Manager, Head of Corporate Services, and other embassy staff. The role supports the smooth operation of diplomatic and administrative functions by liaising with external stakeholders such as the Egyptian Ministry of Foreign Affairs (MFA), Immigration Department, Traffic Department, Customs Authorities, Accredited diplomatic missions in Cairo and airport local authorities

Roles and responsibilities:

– Visas and diplomatic Id cards management (25%)

• Obtaining and renewing the residence visas & Diplomatic I/D cards through MFA for all UK diplomatic staff and dependents.
• Applying for courtesy visas through MFA for non-diplomatic passport holders
• Obtain and renew residence visas for temporary official visitors’ holders of foreign passports and domestic foreign helpers through Egyptian Immigration Department.
• Obtain diplomatic & tourist entry visas for all UK-based staff from all accredited missions in Cairo.

– Driving and Vehicle Licensing (15%)

• Obtaining local & international driving licenses for UK based Staff.
• Managing and advising the process and rules of issuing and renewing official and private diplomatic car licences annually at MFA, Egyptian traffic department and the customs authorities.

– Airport Access (5%)

• Handle the issuance and procedures of obtaining annual airport passes for UK based officers and CBS from MFA and airport local authorities.

– Team Leadership (15%)

• Line management of three (3) messengers.

– Corporate Administration and Other (25%)

• Assist the Protocol Manager and Head of Corporate Services the issuance of Protocol letters and note verbales.
• Updating UK based officers’ personal files and diplomatic plates files.
• Managing the Translation services contract.
• Backup for the Protocol Manager during absences.
• Being involved in any post crisis/emergency planning and response.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required. The job description may be reviewed to meet changes in business needs.

Key behaviours:

• Communicating and Influencing – Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
• Developing Self and Others – Focus on continuous learning and development for self, others and the organisation as a whole.

Essential qualifications, skills and experience

• Proficiency in Arabic and English. Able to express ideas and messages clearly and concisely, both orally and in written communication.
• Minimum of 3 years of experience in administrative work in the Protocol field.
• Minimum of 3 years of experience of line management responsibility.
• IT literate and well versed in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).
• Proven record of organizational ability. Ability to prioritise, organize own workload and meet deadlines while maintaining attention to detail and without compromising the quality of the work.

Required behaviours

Communicating and Influencing, Delivering at Pace, Developing Self and Others, Managing a Quality Service, Working Together

Application deadline

16 September 2025

Grade

Administrative Officer (AO)

Type of Position

Full-time, Fixed Term

Working hours per week

36

Duration of Post

12 months

Region

Middle East & North Africa

Country/Territory

Egypt

Location (City)

Cairo

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

USD

Salary

1,049

Type of Salary

monthly

Start Date

30 November 2025

Other benefits and conditions of employment

Eligibility:

If you are selected for this position, the Embassy will be able to employ you as long as you:

• Have the right to work and live in Egypt; and
• Receive the appropriate level of security clearance.

Remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, including a non-negotiable gross salary of USD 1,049 per month, subject to insurance and tax as per the usual regulations, based on a 36-hour net per week.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

We offer a competitive package including medical benefits, performance related bonus, recreational facilities, opportunities for job related training and development, etc. There are no other allowances payable as part of this package. No accommodation nor relocation expenses are payable in connection with this position.

This role is for a full-time employment, on a fixed-term contract of one (1) year, subject to three (3) months’ probationary period.

The British Embassy is committed to helping staff develop in their careers through formal and informal training and coaching. A healthy and active Learning & Development committee supports staff in their goals. In addition, we have access to the substantial amount of resources that the Embassy and UK Foreign, Commonwealth and Development Office’s International Academy provides.

Additional information

How to apply:

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Interested candidates must include to their online application form 1) an updated Curriculum Vitae (CV); 2) motivation essay, in the relevant sections of the online application form, stating how you meet the requirements of the role; and 3) specific examples, in the relevant sections of the online application form, of how you meet the key behaviours and skills required.

Applications that do not include this information will not be considered.

Closing date of receiving applications is before 23:55 (Egypt local time) on 16 September 2025.

Applications received after the stated deadline will not be considered.

Internal candidates (i.e., those who are currently employed by the British Embassy Cairo) applying for this position should consider informing their current line manager upon submission of their application.

Process:

The recruitment process, including security clearance, is expected to take around 2-3 months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Personal data collected will be treated in strictest confidence under the terms of the UK Data Protection Act and used for recruitment purposes only.

 

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Cairo is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local Egypt employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements