JOB DESCRIPTION

Who We Are:

As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.

What We Are Looking For:
At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.

Job Title: FLEET OPERATIONS SPECIALIST

Job Location(s): Kenya – Nairobi

JOB SUMMARY

Covering over 40 operating countries and a fleet estate of about 1,200 (owned and rented) light vehicles and over 1,000 motorcycles, the Fleet Operations Specialist is responsible for technical support to country offices to realize effective operational management, and compliance with fleet policies, procedures and standards across all operating countries. This includes responsibility for ensuring we safely operate our fleet in a way that delivers value for money, operational efficiency and sustainability to our donors.

The Fleet Operations Specialist acts as subject matter expert for the Supply Chain Transformation project which will include guiding the implementation of a fleet cost recovery mechanism, fleet rightsizing and a global fleet technology solution for both in-vehicle tracking and a fleet management system for better management of our fleet estate.

The Fleet Operations Specialist will be the operational owner of Fleet Key Performance Indicators, will guide the establishment of fleet performance standards and helping countries to deliver against the standards.

This role suits a dynamic, hands-on, results orientated fleet operative with excellent analytical skills and the drive to deliver transformational change in fleet operations across many countries.

RESPONSIBILITIES

Establish Fleet Standards and Support Compliance

Owner of fleet policy, standards and procedures – in conjunction with the Safety and Security team.
Based on approved fleet policies and procedures, define the standards for fleet operations and support country offices to embed them in day-to-day fleet operations.
Set a clear performance baseline, track and support improvement in compliance with fleet policy, procedure, standards.
Key member of working groups on Road Safety and champion for Road Safety improvement.
Develop CARE’s Fleet Management Capacity

Evaluate fleet resources and fleet capacity needs to ensure organizational needs are met.
Develop and implement fleet management related training programs.
Promote talent development across the fleet management function and identify viable career paths.
Lead and support the development and facilitation of training on new fleet processes/technologies.
Convene and run fleet community of practice.
Liaise with Safety and Security on matters of fleet safety and ensure appropriate safety training for fleet staff and drivers.
Lead Fleet Improvement Initiatives

Work with the wider supply chain transformation team to identify transformational initiatives for fleet.
Support on-going fleet initiatives, including:
Safer roads
Right sizing the fleet estate to match our operational needs
Fleet sustainability actions Reducing fleet CO2 emissions
Fleet cost recovery / service charge mechanism
Fleet technology solutions
Fleet performance management – reporting and Key performance indicators
Best Practices Development

Identify best practices internally and externally.
Create a forum and knowledge repository to allow for sharing of these best practices.
Agree which best practices to adopt and incorporate into fleet operations
Identify sustainability opportunities and deliver these within the overall supply chain sustainability strategy.

Required Qualifications:
– Bachelor’s degree in business field: Fleet Management, Logistics or Supply Chain Management, Operations management
– Qualifications and experience of implementing and/or using fleet management technology/systems
– Fleet operations experience in resource constrained contexts
– Training development and delivery
– Implementation and use of fleet management technologies/systems
– Fleet data analytics
– Strong communication skills that demonstrate an ability to influence others through oral and written presentation.
Preferred Qualifications:
– Certification in fleet management
– Regional level experience driving fleet initiatives across multiple countries