JOB DESCRIPTION

Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA”s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Incumbent: 1. Supervisor: The incumbent of this post reports to the Field Social Services Officer and works closely with Area Relief and Social Services Officer. 2. Supervisees: The incumbent supervises and provides technical guidance to Social Workers in his/her designated area.

Responsibilities The incumbent: 1 Supervises the Social Workers in his/her designated area to ensure client-centered social case work, psycho-social assessment and monitors the progress of care plans to individuals and families in need of social intervention using a strengths-based approach. 2 Mentors, contains, coaches, and provides feedback and support to the Social Workers encouraging their self-reflection and assesses their training needs; provides individual/group staff self-care support and debriefing sessions for the well-being of social workers. 3 Holds regular meetings with Social Workers, monitors, follows-up and identifies/ refers social work issues in need of social interventions to Field Social Services Officer. 4 Acts as a focal point for receiving high risk cases at area level and supervise the designated Social Worker in conducting initial risk assessment in close coordination with Field Social Services Officer in line with established guidance/protocols for high-risk cases. 5 Provides periodic and ad-hoc reports concerning achievements, successes, challenges and indicators as well as their progress. 6 Coordinates with relevant stakeholders the community-based initiatives and activities targeting women, children, youth, elderly and persons with disability and the community at large as identified as being complementary to social intervention objectives at the individual and family level. 7 Coordinates with other UNRWA programmes, at the Area level, to facilitate internal referral and increase refugees” access to UNRWA services. 8 Performs other duties as may be assigned by the supervisor.

Competencies UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. In addition, the following Functional Competencies apply: 1. Leading and Supervising 2. Applying Technical Expertise 3. Planning and Organizing 4. Learning and Researching

Education University degree in social work, sociology, psychology, guidance and counseling, social anthropology, social development or a related discipline.

Job – Specific Qualification Not available.

Work Experience At least four years’ experience in providing social, psycho-social and counseling supervision in development/humanitarian programs in NGO, governmental or nongovernmental organizations is required Experience in using computer applications, mainly database in social work is required -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID., please to mention its number down, as it is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

Required Languages
LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level IIArabicUN Level IUN Level IUN Level IUN Level I

Assessment

• Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview

Special Notice Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 13 Monthly basic salary USD 1,410.70 payable in JD at UN monthly exchange rate. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits:

• -2 days of sick leave for each completed month of service. -14 weeks of Maternity Leave. -2 weeks paternity leave. This vacancy notice is open to internal candidates only. Only candidates residing in West Bank or Jerusalem,and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA”s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing Equivalency: Equivalency may apply for this post. Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List, or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.