JOB DESCRIPTION

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page – they are the energy behind everything we do: ONE IATA – We collaborate across teams, TRUSTED – We do the right thing, INNOVATIVE – We make tomorrow better, INCLUSIVE – We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous ”work from abroad” policy, and you get your birthday off!

About the team you are joining

The IATA Strategic
Partnerships Program (SPP) is a platform for a range of aviation solution
providers to build, as well as strengthen relationships with key industry
stakeholders. Through their participation in various working groups, over 500 Strategic Partners gain insight into airlines’ priorities and have the
opportunity to be recognized for their cooperation with IATA in serving the air
transport industry.

This role reports to the Head of the SPP and will be an essential player in
driving product management activities and lending critical support to the Team.
If you have
excellent organizational and communication skills; a high-level of initiative,
ownership and accountability ;strong cultural awareness; enjoy engaging with
internal and external clients (several of which are Fortune 500 companies); and,
are interested in the air transport industry, we strongly encourage you to
apply to this exciting opportunity.

What your day would be like

The core
responsibility of the role is to drive and manage product innovation and
product development activities, and to execute strategic business plans for the
SPP. As part of the role, you will share ownership with the SP Team of the
product management lifecycle from identification of industry needs, concept
definition and market size estimation, to execution of product go-to market,
including scheduling, pricing and quality assurance. On a need basis, you will
conduct competitor benchmarking, prepare business case studies and conduct
financial and commercial analysis of performance of the products in your
portfolio. You will have financial responsibility over accounts and own
commercial objectives.

Daily, you will
drive activities and manage a diverse
set of industry stakeholders, by:

• Defining a strategy and product roadmap by engaging and developing with IATA subject matter experts (SMEs) content updates and new product ideas in line with industry needs and new standards;
• Managing, supporting and monitoring the SP areas to ensure that IATA delivers value on its SPP activities;
• Driving new areas and increasing working group activities where required in close collaboration with SMEs;
• Engaging with IATA’s regional sales managers on lead generation, pipeline growth and participating in customer meetings as and when required, providing updates on program changes and enhancements;
• Support renewal activities with regional sales and driving marketing campaigns to push the pipeline of potential partners;
• Contribute to the SPP team’s work on marketing to define and execute the marketing strategies and ensure that market needs are incorporated into the product strategy;
• Holding commercial responsibility over accounts;
• Directly support the Head of SPP on financial exercises including the 3-year business plan, budget, sales target, forecast and ensuring that the SP areas managed are profitable and growing.

We would love to hear from you if

• A minimum of ten years of professional experience in a similar role with strong commercial and financial acumen;
• Experience in product management, business development, sales with P&L responsibility, and finance a plus ;
• Highly-motivated self-starter who is focused on results and customer service with a strong sense of initiative, ownership, accountability and confidence to build new products;
• Assertiveness and personal drive to seek new business opportunities and exceed commercial targets;
• Ability to develop relationships and work constructively with cross-functional teams at many levels (subject matter experts, legal services, commercial performance, marketing, finance, regional sales), as well as effectively engage with other external stakeholders and clients;
• Knowledge of the commercial aviation industry (an asset);
• Detail oriented (follow the product lifecycle management process to obtain results);

Travel Required: Y

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!