JOB DESCRIPTION

View Vacancy – IR – Residence Assistant (S3)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Residence and Support Staff)

Job Subcategory

Housekeeper

Job Description (Roles and Responsibilities)

The British Embassy in Tehran has a vacancy for an Assistant at the Ambassador’s Residence, Grade S3 to start as soon as possible.

This role forms part of the cadre of staff supporting the Ambassador’s Residence. Residence staff are dedicated to supporting the official functions of the Residence and, on occasions, other official functions of the British Embassy as a whole. The Embassy Residence is foremost a venue for influence, and we expect our Residence team to maintain these standards.

As the Residence is also the home of the Head of Mission, Residence staff will also provide an element of private domestic help.

Duties and responsibilities:

Serving: 40%

• To serve food and drinks for official events and entertainment hosted by the Head of Mission, Deputy Head of Mission and other staff as appropriate.
• To serve food for official visitors staying in residence.
• To serve refreshments, tea and coffee for staff meetings, staff coffee mornings, visitor meetings and other Internal events.

Cleaning: 40%

• To carry out general cleaning in the official areas of the Residence and in other official premises when used for official Events/entertainment.
• To carry out general cleaning and tidying up of Ambassador’s private area and guest rooms.
• Make up beds and change linens as required.
• Clean wash basins, mirrors, tubs and showers.
• Wipe down surfaces.
• Empty and clean waste containers.
• Dispose of waste in a sanitary and environmentally friendly manner.
• Wash dishes and clean kitchen according to good hygiene standard.
• Maintain all cleaning equipment and ensure materials are safe and in good working condition.

Laundry (not for visitors): 20%

• Sort, load and unload laundry.
• Iron and press clothing and linen.
• Sort, fold and put away clean laundry.

You will be expected to ensure a level of quality in the events delivered. This is not an exhaustive list but covers the key set of tasks and responsibilities. The jobholder will be required to be flexible and take on other ad-hoc duties as required and upon discussion with the line manager. The Job holder will be expected to do all tasks within their level of skill and ability. The job description may be reviewed to meet changes in business needs.

Key behaviours:

• Changing and Improving: Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
• Working Together: Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Managing a Quality Service: Deliver service objectives with professional excellence, expertise, and efficiency, taking account of diverse customer needs.

Eligibility:

• Applicants must already reside and hold the right to work and live in the Islamic Republic of Iran.
• The successful candidate will initially be offered a three (3) month contract to cover the probationary period. Following the satisfactory completion of the probationary period, a fixed term one (1) year renewable contract will be issued.

Essential qualifications, skills and experience

• Experience of working in an Ambassador’s Residence.
• Excellent interpersonal skills and proven ability to engage at all levels internally and with external contacts and collaborate effectively across Embassy teams.
• Strong work ethic and demonstration of high level of professionalism.
• Excellent customer service skills, demonstrating courtesy and consideration in dealing with customers and other stakeholders.

Language requirements:

Language: English and Farsi
Level of language required: Fluent spoken and written.

Desirable qualifications, skills and experience

• Prior events management experience.
• Experience in using Oracle Based finance, procurement and HR management systems.

Required behaviours

Changing and Improving, Managing a Quality Service, Working Together

Application deadline

27 October 2025

Grade

S3

Type of Position

Full-time, Fixed Term

Working hours per week

42

Duration of Post

12 months

Region

Middle East & North Africa

Country/Territory

Iran (Islamic Republic of)

Location (City)

Tehran

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

USD

Salary

1,493

Type of Salary

monthly

Start Date

15 January 2026

Other benefits and conditions of employment

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role.

The salary for this role is USD 1,493 per month (paid into a USD account of a local bank).

No accommodation is provided for this role. No relocation expenses are payable in connection with this position.

The successful candidate will initially be offered a three (3) month contract to cover the probationary period. Following the satisfactory completion of the probationary period, a fixed term one (1) year renewable contract will be issued.

This full-time role is based on working 42 hrs per week. Normal working hours are from 0730 to 1600 hrs Sunday to Wednesday, and 0730 to 1530 on Thursday. The successful candidate should be flexible in their approach to hours worked as there may be some work out of hours and occasionally anti-social hours required during events/visits.

The Embassy has an active Learning and Development Committee, and the whole of Post is committed to providing the time and resources for staff to develop personally and professionally. The 70/20/10 learning and development model is applied in a flexible manner, with extensive informal and formal opportunities readily available.

Additional information

How to apply:

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Interested candidates must include to their online application form:

1. An updated Curriculum Vitae (CV);
2. A covering letter/motivation essay stating how you meet the requirements of the role; and,
3. Examples in the relevant sections of the online application form of how you meet the key behaviours and skills required. Applications that do not include these this information will not be considered.

Closing date for applications is at 23:55 Iran local time on 27th October 2025.

Applications received after the stated deadline will not be considered.

Internal candidates (i.e., those who are currently employed by the British Embassy Tehran) applying for this position should consider informing their current line manager upon submission of their application.

Process:

The recruitment process, including security clearance, is expected to take around 2-3 months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Due to the large number of applications, we receive, only those shortlisted for the next step of the recruitment process will be contacted.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Tehran is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements