ENISA’s mission is to achieve a high common level of cybersecurity across the Union, by actively supporting Member States, European Union institutions, industry, academia and EU citizens[1].
ENISA contributes to policy development and implementation, supports capacity building and preparedness, facilitates operational cooperation at Union level, enhances the trustworthiness of ICT products, services and processes by rolling out cybersecurity certification schemes, enables knowledge sharing, research, innovation and awareness raising, whilst developing cross-border communities and synergies.
ENISA is located in Athens, Greece (the Agency’s official seat) with a branch office in Heraklion (Crete), Greece and a Local Office in Brussels, Belgium.
Further information about ENISA is available on the ENISA website: https://www.enisa.europa.eu/.
THE UNIT
The Corporate Support Services Unit (CSS) of ENISA is responsible to implement the corporate objective “Build an agile organisation focused on people” and support the Agency activities, pursuant to Chapter II of Regulation (EU) 2019/881 – Cybersecurity Act (CSA).
The underlying mission of the CSS is to help to ensure the seamless functioning of the Agency, support the Executive Director, and provide efficient corporate support services for all operational units, staff members and, when relevant, offer services to other EU bodies and agencies under joint corporate service frameworks. The unit is also responsible for implementing ENISA’s corporate and HR Strategy 2023-2028 as adopted by the Management Board in 2023.
The unit is undergoing a business transformation via modernising its services vis-a-vis market practices, reengineering its processes, analysing and reviewing policy and legal framework, service outsourcing and proceeds to enhanced digitalisation and change management in order to promote self-service functionalities and process optimisation. The unit aspires to build further on the business partnering concept and further enhance alignment with the strategic and business objectives of the Agency.
The new way of working is centred around services rather than silo-profiling or product delivery profiling. The CSS unit, a small, friendly and dynamic unit comprised of approximately 20 colleagues (& supported by external service providers) is committed to providing a one-stop shop for all services within its extensive portfolio, including HR, Budget, Finance, Procurement, IT, Security, Facility & Event Management and Legal. This transformation aligns with a global business model, emphasising XaaS (Anything as a Service), shifting historically siloed activities into a holistic, service-based approach as a one-stop-shop.
The unit is facing important developments on critical areas such as sustainability, modernisation, collaboration and cooperation as well as building partnerships and transitioning from an administrative function to a service delivery model entity.
ENISA is looking to draw a reserve list of candidates for the upcoming Single Programming Document period 20262028 for the profile of Procurement and Contract Management Officers to support the Corporate Support Services Unit activities.
As needs arise, ENISA will search the pool of reserve list candidates and select those that are appropriate to its needs. The established reserve list may be used to cater for other Agency wide staffing needs.
The key responsibilities and tasks are outlined below:
Ensure the legality, regularity, and sound financial management of all procurement and contract-related activities, in compliance with EU Financial Regulations and ENISA’s internal policies; provide solutions to the management of procurement procedures; provide guidance on the regulatory framework governing the execution of appropriations (e.g. basic acts, Financial Regulation, instructions, procurement vademecum, checklists, case law / opinions from the Court of Justice, interpretations from DG Budget, Legal Service, Secretariat General etc);
Contribute to the development, implementation, and continuous improvement of procurement and contract management policies, procedures, templates, and the annual procurement plan; contribute to drafting of manuals, guidelines, procedures and templates on budget/financial procedures for management and operational units; advise on and contribute to the follow up of questions and complaints in the framework of calls for tenders or other matters as required;
Draft, prepare, and process documentation for the full procurement and contract lifecycle; support market research and strategy development to meet operational needs efficiently and effectively; conduct of public procurement procedures and contract management and verification of procurement documentation; provide administrative support and advice on the planning, preparation and conduct of public procurement procedures (especially for strategic and sensitive studies and access to databases), and oversee the administrative implementation of resultant contracts and agreements; Draft and negotiate agreements with Host States and third parties; participate in legal meetings at international/EU level; coordinate projects across units and promote social dialogue;
Provide expert advice, guidance, and first-level legal/financial analysis to staff and management; carry out and advise on all phases of financial and contract management tasks within the framework of public procurement rules and managing contracts; deliver training and share best practices in procurement and contract management across the Agency; analyse and draft synthesis notes, documents and / or briefings on different issues; support internal and external audits, internal control assessments, and liaise with EU institutions and bodies on joint or interinstitutional procurement; review templates and procedures in line with best practices; join the HoU or negotiate/act on behalf of the HoU on meetings with stakeholders in line with the agreed mandate;
Proactively support the Head of Unit in the coordination of tasks to be performed as well as activities that require the involvement of the entire Agency; perform any other duties in the interest of the service as assigned by the Head of Unit.
The selection procedure is open to candidates who satisfy the following eligibility criteria on the closing date and time for application:
Only eligible candidates, who fulfil the above eligibility criteria will be further assessed by the Selection Board against the selection criteria solely based on the information provided by the candidates in their application form and the talent screening questions. Candidates must provide concrete results and/or actions they undertook in demonstrating the below criteria and their relevant competencies in their application form.
Candidates must demonstrate and will be assessed on the following skills and competencies:
Technical skills and experience
Personal qualities
Demonstrate flexibility, proactive problem-solving, and the ability to learn from feedback and evolving regulatory contexts. Self-motivated and organised, able to manage tasks independently and make autonomous decisions. Able to determine priorities, results-oriented, showing accuracy and autonomy in performing assigned tasks, handle confidential matters responsibly, and meet deadlines under pressure; ability to self- reflect and learn from failures, experiment and demonstrate an ‘agile’ mindset (being agile);
Collaborative & service focus:
Build effective working relationships, support colleagues with clear and professional communication, and contribute to a positive, client-focused environment. Able to manage upwards and manage expectations on a timely manner; Experience working in small teams with multiple stakeholders, demonstrating effective coordination and inter-institutional cooperation. Able to maintain professional composure and demeanour and enhance and promote the unit’s vision and goals.
Core competences
Required competences: Foundation or higher