ENISA’s mission is to achieve a high common level of cybersecurity across the Union, by actively supporting Member States, European Union institutions, industry, academia and EU citizens[1].
ENISA contributes to policy development and implementation, supports capacity building and preparedness, facilitates operational cooperation at Union level, enhances the trustworthiness of ICT products, services and processes by rolling out cybersecurity certification schemes, enables knowledge sharing, research, innovation and awareness raising, whilst developing cross-border communities and synergies.
ENISA is located in Athens, Greece (the Agency’s official seat) with a branch office in Heraklion (Crete), Greece and a Local Office in Brussels, Belgium.
Further information about ENISA is available on the ENISA website: https://www.enisa.europa.eu/.
The Corporate Support Services Unit (CSS) of ENISA is responsible to implement the corporate objective “Build an agile organisation focused on people” and support the Agency activities, pursuant to Chapter II of Regulation (EU) 2019/881 – Cybersecurity Act (CSA).
The underlying mission of the CSS is to help to ensure the seamless functioning of the Agency, support the Executive Director, and provide efficient corporate support services for all operational units, staff members and, when relevant, offer services to other EU bodies and agencies under joint corporate service frameworks. The unit is also responsible for implementing ENISA’s corporate and HR Strategy 2023-2028 as adopted by the Management Board in 2023.
The unit is undergoing a business transformation via modernising its services vis-a-vis market practices, reengineering its processes, analysing and reviewing policy and legal framework, service outsourcing and proceeds to enhanced digitalisation and change management in order to promote self-service functionalities and process optimisation. The unit aspires to build further on the business partnering concept and further enhance alignment with the strategic and business objectives of the Agency.
The new way of working is centred around services rather than silo-profiling or product delivery profiling. The CSS unit, a small, friendly and dynamic unit comprised of approximately 20 colleagues (& supported by external service providers) is committed to providing a one-stop shop for all services within its extensive portfolio, including HR, Budget, Finance, Procurement, IT, Security, Facility & Event Management and Legal. This transformation aligns with a global business model, emphasising XaaS (Anything as a Service), shifting historically siloed activities into a holistic, service-based approach as a one-stop-shop.
The unit is facing important developments on critical areas such as sustainability, modernisation, collaboration and cooperation as well as building partnerships and transitioning from an administrative function to a service delivery model entity.
ENISA is looking to draw a reserve list of candidates for the upcoming Single Programming Document period 20262028 for the profile of Procurement and Contract Management Officers to support the Corporate Support Services Unit activities.
As needs arise, ENISA will search the pool of reserve list candidates and select those that are appropriate to its needs. The established reserve list may be used to cater for other Agency wide staffing needs.
The key responsibilities and tasks are outlined below:
Provide timely, pragmatic, and qualitative legal support across ENISA’s activities, ensuring compliance with EU Staff Regulations & CEOS, Financial Regulation, procurement rules, commercial law, IT/security, use of AI, support administrative complaints (e. g. article 90, administrative inquiries, disciplinary procedures, other complaints etc), follow up on implementing rules with the European Commission and other EUIBAs and support the HoU and the Executive Director in their prompt implementation;
Draft, review, and ensure the legal soundness and quality of administrative acts, opinions, agreements, memos, guidelines, and policy documents; conduct in-depth legal research and analysis to support decisions by HoU or Senior Management; prepare legal acts, decisions, and related documentation for the Management
Board, Executive Board, and Executive Director for implementing acts, EC decisions, administrative complaints, provide legal/paralegal support and/or administrative support where needed; Monitor, maintain oversight analyse, and report on EU legislative, regulatory, and judicial developments (including CJEU case law) and assess their implications for ENISA’s corporate governance and CSS operations; look at best practices to support policy development in compliance with legal framework;
Advisory and capacity building:
Support the HoU and senior management decision making in legal analysis and legal risk assessments prior to decision making; provide clarity and promote knowledge sharing on policy and legal matters within and across the Agency; Support Heads of Sectors on policy drafting and analysis; promote knowledge sharing of relevant legal frameworks within the Unit; formulate solutions and recommendations based on best practices, promoting simplification, transparency, and sound governance across ENISA’s legal framework; contribute to the development, implementation, and continuous improvement of policies, procedures, templates, standard operating procedures etc; Draft and negotiate agreements with Host States and third parties; participate in legal meetings at international/EU level; coordinate projects across units and promote social dialogue; join the HoU or negotiate/act on behalf of the HoU on legal meetings with stakeholders in line with the agreed mandate;
Other duties:
Proactively support the Head of Unit in the coordination of tasks to be performed as well as activities that require the involvement of the entire Agency; perform any other duties in the interest of the service as assigned by the Head of Unit.
The selection procedure is open to candidates who satisfy the following eligibility criteria on the closing date and time for application:
Only eligible candidates, who fulfil the above eligibility criteria will be further assessed by the Selection Board against the selection criteria solely based on the information provided by the candidates in their application form and the talent screening questions. Candidates must provide concrete results and/or actions they undertook in demonstrating the below criteria and their relevant competencies in their application form.
Candidates must demonstrate and will be assessed on the following skills and competencies:
Technical skills and experience
Personal qualities
Demonstrate flexibility, proactive problem-solving, and the ability to learn from feedback and evolving regulatory contexts. Self-motivated and organised, able to manage tasks independently and make autonomous decisions. Able to determine priorities, results-oriented, showing accuracy and autonomy in performing assigned tasks, handle confidential matters responsibly, and meet deadlines under pressure; ability to self- reflect and learn from failures, experiment and demonstrate an ‘agile’ mindset (being agile);
Collaborative & service focus:
Build effective working relationships, support colleagues with clear and professional communication, and contribute to a positive, client-focused environment. Able to manage upwards and manage expectations on a timely manner; Experience working in small teams with multiple stakeholders, demonstrating effective coordination and inter-institutional cooperation. Able to maintain professional composure and demeanour and enhance and promote the unit’s vision and goals.
Core competences Required competences: Foundation or higher