JOB DESCRIPTION

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Provide strategic and technical leadership to the sponsorship teams in the Dominican Republic and Haiti to ensure compliance with international and local sponsorship standards. This is achieved through context-adapted strategies that support the fulfillment of the child and donor promise, and contribute to the implementation of cluster and national sponsorship strategies.

Leadership and Strategic Guidance

• Provide strategic and technical leadership to Sponsorship operations: integrate Registered Children (RC) into impact strategies, foster transformative child engagement, manage risk and sponsorship portfolios, ensure efficient operations.

• Facilitate Sponsorship department strategic and operational planning processes according to global and regional guidelines.

• Identify challenges and opportunities; develop improvement plans; escalate cluster innovations in the context of integration.

• Represent the cluster in strategic spaces with GC, SO, and LACRO to advocate for contextual needs and support.

Capacity Development

• Ensure Caribbean cluster offices have the installed capacity to manage Sponsorship operations and integrate Sponsorship into programming.
• Coordinate and ensure implementation of the global sponsorship capabilities framework, as established by Global Marketing and Child Sponsorship (GC).
• Coordinate with Regional and/or Global IT for technical support in Horizon reimagined/HOPE.
• Facilitate and develop capacity-building resources in local languages (with GC and cluster leadership).
• Support recruitment, orientation, and capacity development of new Sponsorship Coordinators in NOs.

Transformative Child Engagement

• Lead strategies to strengthen the sponsor-child connection, ensuring integration of Sponsorship within IPFs and emergency projects.
• Guarantee the participation of children, especially Most Vulnerable Children (MVC), in sponsorship and programming processes.
• Ensure safeguarding protocols and child participation standards are followed across Sponsorship operations.

Sponsorship Operations

• Implement and ensure compliance with international Sponsorship standards, procedures, and policies.
• Manage RC portfolio risks and ensure timely activation (+2% RC portfolio growth).
• Support feasibility studies and closure of Area Programs (APs).
• Oversee the implementation of APR processes (CUP, CUV, CGV, CGP, GNs).
• Provide guidance in sponsorship emergency standards (with HEA), ensuring sponsorship continuity during emergencies.
• Monitor child well-being protocols and ensure sponsorship contribution to local fundraising efforts.

Monitoring, Evaluation, and Accountability

• Monitor Sponsorship performance indicators (SOI, RCPMS, CSM, Rich Media, Queries, DQ).
• Assess risks and emerging trends and report them to cluster leadership.
• Manage and support performance of National Coordinators.
• Provide coaching, mentoring, and technical guidance to Sponsorship staff.

Innovation and Continuous Improvement

• Promote innovation and continuous improvement in Sponsorship management.
• Identify, document, and promote best practices across NOs and the cluster.
• Establish systems for knowledge exchange and cross-country collaboration.
• Foster alignment with LACRO and GC global initiatives, including Chosen and other emerging sponsorship models.

Required Professional Experience

• 5 years of experience in international NGOs
• 3-5 years of experience in Child Sponsorship based funding
• Management and leadership skills that allow you to positively and strategically influence the people and teams with whom you interact.
• Leadership and management skills and experience in multicultural and multilingual environments with a focus on teamwork and respect.
• Analytical, organizational, problem solving and time management skills.
• Excellent communication skills, both verbal and written, as well as negotiation and planning skills in order to maintain cordial relations between NO/RO/CG/OAs.
• Service-oriented mindset with the ability to organize and prioritize tasks while transferring knowledge and empowering members of national teams.
• Ability to consult widely, gather diverse opinions and facilitate agreement on critical issues.
• Ability to negotiate and agree on action plans.
• Organizational skills and to complete a variety of complex tasks in an organized manner and adapt to new priorities.
• Critical thinking
• Leading in complex and fragile contexts
• Knowledge and/or experience leading during emergency events
• Ability to quickly adapt and keep up on technological trends and platforms.

Required Education, training, license, registration, and certification

• Bachelor”s degree in social science area
• Master”s degree in relevant social science area and/or socials projects management.

Preferred Knowledge and Qualifications

• Master”s degree in relevant social science area and/or socials projects management.
• Ability to facilitate, present, analyze and solve problems
• Leading in complex and fragile contexts
• Knowledge and/or experience leading during emergency events
• 3-5 years of experience in Child Sponsorship based funding
• Fluid written and spoken French, English Spanish language

Applicant Types Accepted:

Local and International Applicants (IA”s) Accepted