JOB DESCRIPTION

View Vacancy – Protocol Assistant, Grade- AA, Islamabad

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Description (Roles and Responsibilities)

Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, experience-based segment and the behaviours and technical/ professional skills-based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.

Main purpose of job:

The main purpose of this job is to provide services on specified Protocol matters relating to work the BHC is undertaking in implementing and exercising good Protocol policies and practices.

The job holder will be required to work on the aspects of Protocol work within the BHC, in particular diplomatic and third country visa facilitation, Visits’ NOCs, Accreditations and to cover for other team members as necessary.

The job holder must be a good communicator and have excellent organisational, prioritisation and coordination skills in order to meet the complex operational requirements to enable the BHC to function. He/she will work as part of a team but must also be able to work independently and to engage effectively, developing excellent working relationships with a wide range of individuals and stakeholders.

Roles and responsibilities / what will the jobholder be expected to achieve:

Visa Facilitation/Processing (25%) – Prepare Pakistani visa cases for the diplomats and third country visa cases for all BHC staff and submit to the Ministry & other diplomatic missions for endorsement/approval.

Accreditations (25%) – He/she will be responsible for the preparation and submission of accreditation cards to the Ministry of Foreign Affairs for the newly posted diplomats. Also, he/she will be responsible to renew the expired accreditation cards. To be familiar with and provide support as necessary to perform administrative tasks related to protocol team of BHC. He/she will also be responsible to maintain the record of the same.

No Objection Certificates – NOCs (30%) – He/she will be responsible for the preparation of paperwork for the NOCs for domestic official/private visits of the diplomats and will submit to the ministry, keep tracking of the NOC requests to make sure the NOCs are received well in time prior to the visits.

Miscellaneous (20%) – To be familiar with and provide support as necessary for arrangements for the preparation of miscellaneous documents and cases for the Ministry of Foreign Affairs and other Partners across Government including:

o Airport Passes (temporary)
o Dealing with other Diplomatic Missions in relation to visas
o Applying and facilitating Driving Licences for diplomats and their spouses
o Filing and organising data

Essential qualifications, skills and experience

Graduation (Bachelor’s Degree)
Excellent IT Skills;
Well organised with ability to demonstrate flexibility;
One year office experience.

Desirable qualifications, skills and experience

Driving Licence (LTV)

Freshers are encouraged to apply.

Required behaviours

Delivering at Pace, Managing a Quality Service

Application deadline

20 November 2025

Grade

Administrative Assistant (AA)

Type of Position

Full-time, Permanent

Working hours per week

41

Region

South Asia & Afghanistan

Country/Territory

Pakistan

Location (City)

Islamabad

Type of Post

British High Commission

Number of vacancies

1

Salary Currency

PKR

Salary

PKR 105,136 per month

Type of Salary

monthly

Start Date

15 January 2026

Other benefits and conditions of employment

For BHC candidates, the Country Based Staff BHC Terms & Conditions will apply.

For other than BHC candidates the basic salary will be ­­PKR 105,136 per month. This salary is non-negotiable.

Please note that the current salaries are being dollarized and processed in USD (using a fixed corporate exchange rate from November 2022) to provide cushion against the current external market conditions. This is a temporary measure and is subject to review at regular intervals. The payroll will revert to local currency processing once the external market conditions are normalised.

BHC offers a great benefits package that comprises of Annual Domiciliary cover and Medical Insurance Scheme which includes PKR 1,500,000 floater coverage per family for self, one spouse/long term partner and children under the age of 19 or under 23, if in full-time education and not gainfully employed. The Annual Domiciliary cover for day-to-day medical payments is upto PKR 200,000 per family (basis actual bills submission).

Additionally, The British High Commission contributes to a retirement provision in the form of a mandatory provident fund.

FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require. The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.

No relocation or any other related costs or assistance will be provided. FCDO does not pay for any travelling, accommodation & relocation expenses incurred and/or accept any financial risk, including cancellation or reschedule costs.

Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.

Additional information

Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the behaviour-based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.

To Apply:

Please note applications without (a) and (b) will not be considered. Point (c) to be adhere strictly.

a) Complete the Online Application Form.
b) Complete the Experience, Behaviours, Technical/Professional skills-based segment in the Online Application Form.
c) Applicants need to answer the questions based on their professional experience. Kindly refrain from use of AI based tools to avoid application from getting rejected/disqualified.

Applicants are encouraged to use the STAR (Situation, Task, Action, Result) technique to prepare specific examples of when and how you have demonstrated these behaviours in your application, by evidencing a structured response, including your skills and experiences. You briefly describe the situation in which you demonstrated the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.

Internal candidates applying for this position must have completed their probation and have prior approval from their line manager, else the application will not be considered.

We will accept only online applications by 20 November 2025 (latest by 23:55 hours PST).

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted, and no telephone enquires will be dealt with. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative & the appointment of successful candidate will be subject to clearance of police and other checks including references, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements