JOB DESCRIPTION

View Vacancy – EG – Pro Consul (AO)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Consular Roles)

Job Subcategory

Consular

Job Description (Roles and Responsibilities)

The British Embassy in Cairo is looking to recruit a Pro Consul under the Consular Team, job grade Administrative Officer (AO) on a fixed term contract of one (1) year.

The main purpose of the role is to deliver high quality and efficient consular services to British nationals in Egypt. Reporting to the Vice Consul based in Cairo, you will deliver the full range of consular assistance and notarial services, as well as taking part in our communications, crisis and prevention work.

Consular work can be stressful and of a sensitive nature and the operating environment in which we work can be complex. The jobholder will therefore be expected to maintain consular confidentiality and impartiality at all times.

The successful candidate will need to be a self-starter, highly motivated and have excellent interpersonal, communication and office management skills. They will also need to be fluent in both written and spoken English and Arabic.

This is a fully remote working role based in Hurghada. The Embassy will provide IT equipment (laptop, mobile) for official use only. The successful candidate will be expected to travel to Cairo on a regular basis and travelling expenses for these trips will be covered by the Embassy.

Roles and responsibilities:

– Assistance and Services (20%)

• Provide high quality, appropriate consular assistance on the full range of consular work, including detentions, hospitalisations, welfare, parental child abduction, death, rape and sexual assaults, and Emergency Travel Documents, in line with FCDO policy and guidance.

– Administration (20%)

• Maintain accurate and concise case records of services provided on our consular databases. Ensure all customer correspondence is replied to in a timely and professional manner, providing consistent, accurate information in accordance with FCDO guidelines. You will also be required to provide reports on case work trends, meetings and manage elements of the consular budget.

– Prevention (20%)

• Work with the wider team to identify common issues and trends in casework and deliver activity that mitigates against incidents occurring. Build and maintain a strong network of key contacts and stakeholders including across the Mission, Egyptian officials, friendly missions, tour operators, hospitals and NGOs.

– Crisis Response (20%)

• In response to local or regional crisis, support the Consular team as well as the wider Mission. Contribute and participate in crisis exercises and the delivery of training for embassy staff who do not have consular experience.

– Adhoc tasks (20%)

• Be prepared to work sometimes out of hours, occasionally anti-social hours, as required.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required. The job description may be reviewed to meet changes in business needs.

Key behaviours:

• Communicating and Influencing – Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
• Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.

Essential qualifications, skills and experience

• Fluent in English and Arabic, both written and spoken. Able to express ideas and messages clearly concisely, both orally and in written communication.
• Excellent customer care skills and the ability to respond to a range of customers’ needs.
• Excellent interpersonal and active listening skills, with the ability to cultivate and maintain a range of contacts at all levels.
• A team player who works well with others and is capable of working on their own initiative and who is adaptable to changing priorities.
• IT literate and well versed in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams) and with accurate typing skills.
• Experience of working in an operational delivery or customer service role.

Required behaviours

Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service

Application deadline

25 November 2025

Grade

Administrative Officer (AO)

Type of Position

Full-time, Fixed Term

Working hours per week

36

Duration of Post

12 months

Region

Middle East & North Africa

Country/Territory

Egypt

Location (City)

Cairo

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

USD

Salary

1,049

Type of Salary

monthly

Start Date

4 January 2026

Other benefits and conditions of employment

Eligibility:

If you are selected for this position, the Embassy will be able to employ you as long as you:

• Have the right to work and live in Egypt; and
• Receive the appropriate level of security clearance.

Remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, including a non-negotiable gross salary of USD 1,049 per month, subject to insurance and tax as per the usual regulations, based on a 36-hour net per week.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

We offer a competitive package including medical benefits, performance related bonus, recreational facilities, opportunities for job related training and development, etc. There are no other allowances payable as part of this package. No accommodation nor relocation expenses are payable in connection with this position.

This role is for a full-time employment, on a fixed-term contract of one (1) year, subject to three (3) months’ probationary period.

This is a remote job role based in Hurghada. You will be required to visit with stakeholders and British nationals on a regular basis.

The British Embassy is committed to helping staff develop in their careers through formal and informal training and coaching. A healthy and active Learning & Development committee supports staff in their goals. In addition, we have access to the substantial amount of resources that the Embassy and UK Foreign, Commonwealth and Development Office’s International Academy provides.

Additional information

How to apply:

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Interested candidates must include to their online application form 1) an updated Curriculum Vitae (CV); 2) motivation essay, in the relevant sections of the online application form, stating how you meet the requirements of the role; and 3) specific examples, in the relevant sections of the online application form, of how you meet the key behaviours and skills required.

Applications that do not include this information will not be considered.

Closing date of receiving applications is before 23:55 (Egypt local time) on 25 November 2025.

Applications received after the stated deadline will not be considered.

Internal candidates (i.e., those who are currently employed by the British Embassy Cairo) applying for this position should consider informing their current line manager upon submission of their application.

Process:

The recruitment process, including security clearance, is expected to take around 2-3 months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Personal data collected will be treated in strictest confidence under the terms of the UK Data Protection Act and used for recruitment purposes only.

 

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Cairo is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local Egypt employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements