JOB DESCRIPTION

The Opportunity

Save the Children is inviting applications from suitably qualified individuals to fill the position of Temporary Digital Solutions Intern under the Finance and Digital Solutions Team, based in Lilongwe, Malawi. The position will be for a period of six (6) months and will report directly to the Technology and Digital Solutions Manager.

The Digital Solutions Intern will be responsible for supporting ICT systems and digital transformation initiatives for the Lilongwe Area Office. The role holder will focus on designing, developing, and deploying digital applications using Microsoft Power Platform tools, as well as providing technical support, systems maintenance, and user training. The post holder will also assist in research and development of digital solutions that enhance operational efficiency and strengthen information systems across the organization.

S/he will work closely with the Technology and Digital Solutions Manager, project teams, and end users to ensure effective implementation of digital tools and smooth functioning of ICT infrastructure. The intern will contribute to Save the Children’s digital transformation agenda by developing innovative, user-friendly, and secure digital solutions that improve workflows and service delivery.

The position holder will ensure that all system support, configurations, and development work are well documented and aligned with organizational IT policies and procedures, supporting efficiency, security, and continuous improvement within the office’s ICT operations.

In the event of a major humanitarian emergency, the role holder may be required to work outside the normal role profile and vary working hours accordingly.

In order to be successful, you will bring/have:

• A bachelor’s degree in software engineering, Computer Science, Computer Engineering, Information Systems, or Business Information Technology from a recognized institution.
• Demonstrated skills and experience in creating and optimizing automated workflows using Microsoft Power Automate (this is a must).
• Hands-on experience with computer networks, system administration, and IT support.
• Good knowledge of technical management, information analysis, and computer hardware/software systems.
• At least one year of experience in ICT support and management.
• Familiarity with Windows and MS Office products, LAN/WAN infrastructures, and troubleshooting of servers and networks.
• Strong communication skills, problem-solving abilities, and a positive attitude towards learning.
• Commitment to Save the Children’s values and principles, including accountability, transparency, and child safeguarding.

Desirable:

• Knowledge of IT security, data protection, and digital development best practices.
• Previous experience working with NGOs or in community-based ICT projects.
• Candidates from the local community are strongly encouraged to apply.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

We believe in providing reasonable accommodations to support the professional growth and success of all employees. We thus encourage applications from individuals of all backgrounds, including persons with disabilities.

Application Information:

Please attach a copy of your CV and cover letter with your application and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.