JOB DESCRIPTION

General Information

Position Title

Web Content Management Intern

Job Category

Information and Communications Technology

Duty Station(s)

New York

Seniority Level

Entry Level

ICS Level

Internship

Contract Type

Internship

Contract Level

Internship

Posting Start Date

13-Nov-2025

Posting End Date

26-Nov-2025

Duration

Six months with possibility of extension, subject to satisfactory performance, availability of funds and necessity of services

Job Highlight

Contribute to a high-impact digital transformation project: Support the migration of the G-77’s institutional website to the UN Unite Web platform, ensuring improved usability, accessibility, and content quality.

Develop professional skills in content management and web publishing: Gain practical experience with UN web tools (Drupal 10 CMS) and global communication standards.

Support the preservation of institutional memory: Help organize and present archival and current content that reflects the G-77’s historical and ongoing contributions to multilateral diplomacy.

Engage in a dynamic UN environment: Work closely with the Executive Secretariat and UNOPS teams in New York, collaborating with professionals in digital communications, knowledge management, and international cooperation.

Build a foundation for a future career in international development, communications, or digital strategy.

About the Region

The UNOPS Global Portfolios Office (GPO) unites the New York Portfolios, including the Peace and Security team (PSC); the Geneva Office; and the Vienna-based Water, Environment and Climate (WEC) teams, to maximize global impact, foster efficiencies and streamline global programmes. Leveraging our collective expertise and networks, GPO supports UNOPS” strategic priorities and the SDGs across over 130 countries. We deliver project management, fund management, advisory services, project implementation, and HR services, working closely with major global partners. Our thematic focus includes sustainable development, climate action, health, peace & security, and humanitarian action.

About the Country/Multi-Country Office

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations. New York Service Portfolios Office (NYPO) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners” programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.

About the Group

The Group of 77 (G-77) was established on 15 June 1964 by seventy-seven developing countries that signed the “Joint Declaration of the Seventy-Seven Developing Countries” at the conclusion of the first session of the United Nations Conference on Trade and Development (UNCTAD) in Geneva. Following its First Ministerial Meeting in Algiers, Algeria (10–25 October 1967), which adopted the Charter of Algiers, the Group established Chapters with liaison offices in Geneva, Nairobi, Paris, Rome, Vienna, and Washington, D.C. (the Group of 24). Although its membership has expanded to 134 countries, the original name has been retained for its historic significance. The First South Summit, held in April 2000, established a permanent Executive Secretariat at United Nations Headquarters in New York, which serves as the institutional core and memory of the Group, providing technical and substantive support, and facilitates coordination among all Chapters to ensure the effective implementation of the Group’s decisions and mandates.

Job Specific Context

The internship position is situated within the Development and Special Initiatives Portfolio (DSIP) under the Sustainable Development Cluster (SDC) of the New York Portfolios Office (NYPO). The intern will provide technical and creative support to the Executive Secretariat of the Group of 77 (G-77), focusing on enhancing its digital presence and knowledge management capacity.

As part of UNOPS’ support to the G-77, the intern will contribute to the modernization and migration of the Group’s website to the UN Unite Web (Drupal 10) platform. This involves close collaboration with the Secretariat team to ensure that the website reflects the Group’s institutional identity, adheres to UN accessibility and branding standards, and effectively communicates the Group’s work, history, and current initiatives.

Role Purpose

The role offers the opportunity to gain hands-on experience in web content management, digital communications, and information organization within a multilateral environment. The intern will also gain insights into intergovernmental processes and the coordination of developing countries’ positions within the United Nations system.

Functions / Key Results Expected

Specific intern responsibilities include under guidance of the secretariat team, but are not limited to:

• Content Creation Assistance: Under the guidance of the secretariat team, assist in creating and formatting content for web pages, blog posts, newsletters, and other digital channels, following brand guidelines and best practices.
• Content Editing and Proofreading: Help in reviewing and proofreading content to ensure accuracy, clarity, and consistency in style and tone.
• Content Publishing Support: Aid in the publishing and updating of website content using content management systems (CMS – Unite Web Drupal 10), ensuring it meets quality standards and is correctly formatted.
• Support Content Migration: Assist with manual migration on low to medium complexity websites from legacy formats to current Unite Web Drupal 10, ensuring compliance with branding, accessibility, usability and multilingualism.
• Image and Media Management: Assist in sourcing, resizing, and optimizing images and other media assets for use on websites, ensuring they are appropriately tagged and credited.
• Metadata and SEO Support: Under the guidance of the secretariat team, should assist in optimizing content for search engines by adding metadata, keywords, and tags, as well as implementing other SEO best practices under supervision.
• Content Organization Assistance: under the guidance of the secretariat team, assists organize and categorize content on websites, ensuring proper tagging and taxonomy for improved navigation and searchability.
• Quality Assurance Support: Under guidance of the secretariat team, should assist in conducting routine checks and testing to identify and correct errors, broken links, and other issues impacting the user experience and website performance.
• Analytics and Reporting Assistance: In guidance of the secretariat team, assist in gathering and analyzing website metrics and user behaviour data, contributing to reports and insights on content performance.
• Content Collaboration Support: In guidance of the secretariat team, collaborate with cross-functional teams to support content creation, updates, and campaigns, helping to coordinate tasks and deadlines.
• Basic Website Maintenance: Assist in routine website maintenance tasks, such as updating plugins, software, and security patches, under supervision.
• Documentation and Training Support: Help document processes, guidelines, and best practices for web content management, as well as providing support and training to content contributors and stakeholders.
• Research and Learning: Assistant to conduct research on industry trends, competitor websites, and emerging technologies to contribute ideas and insights for content improvement and innovation.
• Social Media Support: Assist in scheduling and publishing content on social media platforms, as well as monitoring engagement and responding to comments under guidance.
• Multimedia Content Support: Assist to Aid in creating and editing multimedia content, such as videos, infographics, and interactive elements, for use on websites and other digital channels.

Skills

Content Development, Reporting, Information and Communication Technology, Active collaboration

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required:

• Currently enrolled in a university programme such as Bachelor, Masters or Ph.D. (or the equivalent) or have graduated from such studies within three (3) years prior to the application date of the internship.

Experience Requirements

Desired:

• While no prior work experience is required, specialized experience in various professional fields is an asset. A portfolio of relevant work is an asset.

Language Requirements

LanguageProficiency LevelRequirementEnglishFluentRequired

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.