JOB DESCRIPTION

Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA”s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Project Support Officer reports to the Senior Project Manager.

Responsibilities

Project Coordination & Support ▪ Assist in scheduling and coordinating project activities, meetings, and workshops. ▪ Maintain project calendars and timelines aligned with key milestones. ▪Support cross-functional collaboration to ensure timely task completion. Documentation & Communication ▪ Create and manage project documentation including plans, reports, and meeting minutes. ▪ Ensure documentation is current, accessible, and accurately reflects project status. ▪ Act as a central point of contact for project stakeholders, providing timely updates. ▪ Facilitate communication between departments to ensure alignment on objectives. Budget & Finance Management ▪ Support the development and monitoring of project budgets across Health and Education components. ▪ Track expenditures and ensure alignment with approved allocations and donor requirements. ▪ Assist in preparing financial reports, forecasts, and budget revisions. ▪ Coordinate with Finance to ensure timely submission of official budget change requests. ▪ Maintain financial documentation and ensure compliance with internal and donor policies. Resource & Stakeholder Engagement ▪ Assist in resource allocation and scheduling to optimize project execution. ▪ Contribute to stakeholder presentations and financial updates. ▪ Foster collaboration with focal staff, including HD eHealth and ED Project Coordinators, to ensure seamless implementation.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. ▪ Ability to establish and maintain effective working relations in a multi-cultural environment with sensitivity and respect for diversity. ▪ Positive attitude and strong analytical, interpersonal and communication skills. ▪ Ability to independently plan and prioritize own work, work well under tight deadlines. ▪ Proven critical thinking, creativity, and problem-solving skills. ▪ Proven ability to operate in a dynamic and sometimes challenging environment.

Education

A first university degree from an accredited educational institution in management, administration, business, accounting, engineering or another related Field.

Job – Specific Qualification

Not available.

Work Experience

A first university degree from an accredited educational institution in management, administration, business, accounting, engineering or another related Field is required. At least 4 years of experience in project support and management is required. Experience in the humanitarian, UN sector, or NGOs is required. Very good computer skills in Microsoft office especially MS Excel is required Knowledge of Palestine refugees and/or humanitarian response and development in the Middle East is desirable. Experience in report and business writing is desirable. Excellent command of spoken and written English and Arabic is required. Are you currently residing in Duty station. Please specify your current location. It is required. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

Required Languages

LanguageReadingWritingListeningSpeakingEnglishUN Level IIIUN Level IIIUN Level IIIUN Level IIIArabicUN Level IIIUN Level IIIUN Level IIIUN Level III

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Limited Duration Contract (LDC), Band F. The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC. Duration of Contract: Initially for one year with the possibility of further extension subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: LDC Band F

• Monthly basic salary JD 1, 057.70. Other benefits: Other benefits include compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each complete month of service. 12 weeks of Maternity Leave. This Job Opening is open to INTERNAL AND EXTERNAL CANDIDATES. Only candidates residing in Jordan and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded
• The incumbent may be required to work outside normal duty hours and on call basis. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. Only applications that have been fully completed in UNRWA”s online e-recruitment system Inspira will be considered, and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated where applicable. UNRWA personnel must ensure adding their contract type and grade level. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Given the large pool of applicants, only short-listed candidates will be contacted for further assessment. Applicants applying for positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions including Arabic will not be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reasons of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.