JOB DESCRIPTION

View Vacancy – Consular Officer (part-time) – Ibiza (ESP25.388)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Consular Roles)

Job Subcategory

Consular

Job Description (Roles and Responsibilities)

The British Embassy in Spain is part of a global network representing British political, economic and consular interests overseas and is now recruiting for a permanent part-time Consular Officer position in Ibiza.

With over 412,000 British residents and 17.5 million British tourists annually, Spain is the Foreign, Commonwealth and Development Office’s busiest consular operation globally. The selected candidate can be based in Ibiza and will support consular service delivery to vulnerable British nationals primarily for the Balearic Islands.

As part of the Spain consular team, which operates 8 consulates nationally, the successful candidate will work at a national level providing input into national plans and providing remote support and resilience to other consulates in Spain when needed.

Do you have the empathy, resilience, and communication skills to steer British nationals through complex challenges abroad?
Working hand‑in‑hand with Spanish authorities to resolve issues quickly, calmly, and with confidence?

Full induction and training will be provided to the successful candidate.

Roles and responsibilities:

• Deliver first class consular assistance to vulnerable British nationals, with a high volume of often complex casework including hospitalisations, deaths, detentions and cases of rape or sexual assault. Examples of the support required may include:
  – Visiting patients and providing emotional support to families in cases of serious hospitalisation and death.
  – Providing advice to detainees and visiting prisoners.
  – Accompanying victims of sexual assault to court, police or hospital.
• Print and hand out ETDs (Emergency Travel Documents).
• Liaise with local Spanish stakeholders, such as funeral directors, police, courts and social services, as well as town halls and charities providing support and assistance to British nationals.
• Assist in the preparation/response to possible crisis situations involving large numbers of UK nationals, such as forest fires, flooding, large scale accidents etc.
• Support delivery of the Spain Prevention Strategy as a member of the wider Spain team through identifying trends, data and insights analysis and collaborating internally and externally to reduce incidents.
• Provide office support as required, including dealing with general enquiries and organising meetings and events as needed.

Essential qualifications, skills and experience

• Full professional proficiency in English and Spanish, both verbal and written, with excellent communications skills (a minimum of C1 level, according to CEFR*).
• Excellent communication and customer service skills, including a proven ability to support customers in traumatic or difficult circumstances.
• Excellent interpersonal skills, ability to work collaboratively and flexibly with colleagues in Spain, Wider Europe Network and the UK.
• Ability to liaise with and manage external stakeholder relationships.
• Attention to detail, strong analytical perspective and problem solving skills.
• Ability to work at pace and prioritise, managing an often heavy workload; excellent organisational skills.
• Good IT skills (use of Outlook, Microsoft Office suite: Word and Excel essential).
• Key qualities are flexibility, empathy.
• Based in Ibiza, or be willing to relocate immediately.

Desirable qualifications, skills and experience

• Knowledge of the tourist industry in the Balearic Islands.
• University degree.
• Experience in a social work or welfare support setting.
• An understanding of the issues that British nationals in Spain may face, both tourists and residents.
• Valid driving licence with a clean record and willingness to drive as part of job duties.

Required behaviours

Changing and Improving, Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service

Application deadline

2 December 2025

Grade

Administrative Officer (AO)

Type of Position

Permanent, Part-Time

Working hours per week

25

Region

Europe, Eastern Europe & Central Asia

Country/Territory

Spain

Location (City)

Ibiza

Type of Post

British Embassy

Number of vacancies

1

Salary Currency

EUR

Salary

23,656.55

Type of Salary

yearly

Start Date

18 October 2025

Other benefits and conditions of employment

This is a part-time, permanent contract at AO grade level. Normal working hours are 25 per week (5 hours per day Monday to Friday: 8.00h -13.30h (includes 30 min break from 11.30h-12.00h).

The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.

The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy based on gross annual salary.

The Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Spain and be prepared to ensure that right remains throughout the scope of the contract.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCDO does not pay for travel-related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCDO will not meet the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

The Embassy is committed to employee development and wellbeing and has several initiatives in both areas that benefit staff.

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.