JOB DESCRIPTION

View Vacancy – Head of Digital HEO(40/25NR)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Policy & Political roles)

Job Subcategory

Communications, Press and Media

Job Description (Roles and Responsibilities)

Main purpose of job:

The Head of Digital will sit within the broader Kenya and Somalia Communications Team based at the British High Commission Nairobi. The Head of Digital will drive forward all digital outputs across the social media and internal communications channels for the British High Commission Nairobi and British Embassy Mogadishu.

Roles and responsibilities:

• Lead and drive digital content creation, channels and skills across the Kenya and Somalia Communications Team at the British High Commission Nairobi.
• Create and implement a channel and content strategy for (currently) seven British High Commission Nairobi and British Embassy Mogadishu social media channels, identifying opportunities for creative and impactful digital outputs.
• Manage relationships with partner national and regional communications leads in order to collaborate on digital communications outputs and increase our reach.
• Coordinate publishing and updates to content on the UK Government’s website – GOV.UK – including news stories and documentation, to a high standard and in accordance with the GOV.UK style guide.
• Manage the digital team within the broader Communications Team, ensuring timely delivery of digital outputs, high quality content capture and video editing.
• Manage and maintain existing internal communications channels, including bulletins and digital screens.
• Conduct regular monitoring and evaluation of our seven channels and content, implementing lessons learnt to increase and diversify our reach. This will include analysing engagement rates, audience sentiment and producing quarterly monitoring and evaluation reports for a senior audience (up to Ambassador level).
• Track and lead improvements to digital skills within the broader team (seven to eight people), encouraging learning and development, identifying skills gaps and where appropriate, upskilling colleagues.
• Manage the Communications Team’s extensive inventory of equipment, including procurement responsibilities.
• Deputise for the Deputy Head of Team and, occasionally, for the Head of Team.
• Act as media manager on the British High Commission Nairobi’s and British Embassy Mogadishu’s crisis roster – providing sound media leadership during times of crisis.

Resources managed:

• Manage two digital communications assistants.
  

Essential qualifications, skills and experience

• Excellent written and oral communication skills.
• Experience working in the media sector or communications.
• Knowledge of the social media landscape in Somalia, Kenya and the region.
• Digital communications skills including photography, videography and editing software.
• Monitoring and evaluation skills, particularly in relation to META and X platforms.
• A high proficiency of spoken and written English.
• Management experience.

Required behaviours

Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline

5 December 2025

Grade

Higher Executive Officer (HEO)

Type of Position

Fixed Term

Duration of Post

24 months

Region

Africa

Country/Territory

Kenya

Location (City)

Nairobi

Type of Post

British High Commission

Number of vacancies

1

Salary

KES 435 093,85 (Base salary is subject to tax and other statutory deductions)

Type of Salary

monthly

Start Date

1 April 2026

Additional information

“Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.”

• Please complete the application form in full as the information provided is used during screening.
• Please check your application carefully before you submit, as no changes can be made once submitted.
• The British High Commission will never request any payment or fees to apply for a position.
• Base salary is subject to tax and other statutory deductions
• Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
• It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit.
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
• Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles. Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
• Reference checking and security clearances will be conducted on successful candidates and appointment is subject to that clearance.
• Please log into your profile on the application system on a regular basis to review the status of your application.
• Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.