JOB DESCRIPTION

General Information

Publication for

Partner

Partner Name

WHO World Health Organization

Position Title

Specialist – Digital Health Procurement System

Job Category

Procurement

Duty Station(s)

Dhaka

Seniority Level

Mid Level

ICS Level

ICS 10

Contract Type

ICA – LICA – Specialist – Retainer

Contract Level

LICA 10

Posting Start Date

21-Nov-2025

Posting End Date

27-Nov-2025

Duration

3 months (Working days – 15)

Job Highlight

The effective and timely achievement of the key results will directly contribute to the quality, efficiency, and impact of the assigned services and deliverables. This, in turn, will strengthen the credibility and visibility of UNOPS in delivering results that align with national priorities and the Sustainable Development Goals (SDGs). Through consistent performance and stakeholder satisfaction, it will reinforce UNOPS’ reputation as a trusted and strategic partner of choice for sustainable development, infrastructure, and project services within the country and the wider region.

About the Region

The Asia Pacific Regional Office, based in Bangkok, Thailand, provides strategic leadership and oversight for UNOPS operations across 17 countries, ensuring high performance, operational excellence, and alignment with organizational goals. Operations currently span Afghanistan, Bangladesh, Cambodia, China, India, Indonesia, Lao PDR, Myanmar, Nepal, Papua New Guinea, Pakistan, the Philippines, Sri Lanka, Thailand, Vietnam, and the Pacific Islands. Across these countries, we work closely with key stakeholders to strengthen partnerships and maximize impact through five main operating units: Afghanistan (AFCO), Myanmar (MMCO), South Asia Multi-Country Office (SAMCO), East Asia and Pacific Multi-Country Office (EAPMCO), and the Asia Regional Health Cluster (ARHC). Through these entities, we provide agile, client-focused service delivery across diverse sectors – including infrastructure, health, procurement, and project management – supporting the implementation of sustainable development solutions across the region.

About the Country/Multi-Country Office

The South Asia Multi-Country Office (SAMCO) supports UNOPS operations across six countries: Bangladesh, India, the Maldives, Nepal, Pakistan, and Sri Lanka. SAMCO delivers a broad range of services and technical expertise in climate change, water, sanitation and hygiene (WASH), infrastructure, procurement, human resource management, and fund management. Each country office is staffed with local technical experts and maintains strong partnerships with national governments, ensuring context-specific solutions and effective project implementation.

About the Project Office

Since 2003, UNOPS has partnered with the Government of Bangladesh and key development partners to advance national development priorities aligned with the Sustainable Development Goals (SDGs). UNOPS supports a range of projects focused on capacity development and infrastructure, leveraging its expertise in procurement, human resource management, finance, and project management to deliver efficient, sustainable solutions.

Job Specific Context

The Ministry of Health and Family Welfare (MoHFW) is implementing a range of reform measures to strengthen the resilience, efficiency, and equity of the health system in line with the recommendations of the Health Reform Commission (2025). These reforms aim to align Bangladesh”s health system with the principles of equity, participation, and accountability ensuring that health is realized as both a constitutional right and a public good. In this regard, the Ministry has prepared a comprehensive proposal titled “Health Sector Transformation in Bangladesh”, outlining the strategic priorities, implementation modalities, and expected outcomes of the reform agenda. The proposal emphasizes eight key strategi areas including governance and institutional reform, primary healthcare restructuring, workforce planning, financial sustainability, digital transformation, medicine regulation, documentation of transition strategies, and stakeholder communication.

The Ministry seeks the technical and strategic partnership of the World Health Organization (WHO) to support the implementation of these reform initiatives. WHO will provide technical assistance, policy advice, and coordination support to ensure that the reform measures are effectively implemented and aligned with global best practices in health system strengthening.

Role Purpose

The purpose of this assignment is to design, develop, and operationalize a digital and user-friendly procurement planning system for district and upazila health authorities. The system will enable local health managers to prepare, review, and submit procurement plans efficiently and in alignment with national procurement policies, ensuring transparency, accountability, and timeliness in the procurement process.

This ICT assignment will complement the work of the health systems consultant responsible for policy and content development, by providing the technical architecture, software development, and integration necessary for implementing a fully digitalized solution.

Objectives of the Assignment

• Translate the procurement planning policy framework and template into a digital system architecture and workflow design.
• Develop a user-friendly, bilingual (Bangla-English), web-based application for district and upazila-level procurement planning.
• Ensure interoperability with existing MoHFW digital systems such as DHIS2, e-GP, LMIS, and HRIS.
• Develop data storage, reporting, and dashboard modules for real-time monitoring and decision-making.
• Provide user manuals, training materials, and technical documentation to support implementation and maintenance.

Functions / Key Results Expected

• Review functional specifications, workflows, and templates prepared by the policy consultant for district procurement plan .
• Conduct a system requirements analysis (SRA) including user roles, permissions, data flows, and reporting needs.
• Design the system architecture, including database schema, security framework, and interoperability standards (FHIR/HL7, API integration).
• Develop the digital procurement planning platform, with the following modules:

• • User management (MoHFW, district, upazila, and directorate levels)
  • Procurement needs assessment
  • Item catalog and price reference library
  • Plan preparation and approval workflows
  • Budget tracking and progress dashboard
  • Data export and reporting functions
• Ensure bilingual interface (Bangla and English) and accessibility from both desktop and mobile devices.
• Conduct testing and debugging, ensuring system stability and data accuracy.
• Support pilot implementation in selected districts/upazilas and incorporate user feedback.
• Prepare technical documentation, user manual, and provide training to MoHFW and field users.
• Recommend a plan for system hosting, maintenance, and sustainability, including integration with national digital health systems.

Expected Deliverables:

Sl. No.

Activities

Deliverables

Timeline

1

System Analysis and Requirements Definition –

Conduct consultations, process mapping, and workflow documentation to define functional and technical requirements of the digital procurement system.

System Requirements and Workflow Documentation –

Validated report outlining user requirements, data flow diagrams, and process specifications.

Day 1–4

2

System Design and Prototype Development –

Develop and present a basic prototype and interface demo for validation with MoHFW and ICT Cell.

Prototype and Demo of Digital Procurement System –

Functional prototype with key modules and preliminary user interface.

Day 5–8

3

Pilot Testing and User Feedback –

Conduct limited testing of the prototype, collect user feedback, and refine system functionalities.

Pilot Testing, User Feedback Report, and Revisions –

Summary report of user feedback, system issues, and revision actions taken.

Day 9–12

4

System Finalization and Documentation –

Finalize system features and prepare supporting technical documents and integration plans.

Fully Functional and Tested Digital Procurement Planning System and System Architecture and Technical Documentation –

Complete system package ready for integration.

Day 13–16

5

Training and Deployment Support –

Conduct user orientation, prepare manuals, and support integration and handover to MoHFW ICT Cell.

User Training Manual and Capacity-Building Toolkit, Integration Plan with MoHFW’s Existing Digital Platforms, and Final Deployment and Handover Package to MoHFW ICT Cell.

Day 17–20

Skills

Analytical Skills, Communication, Problem Solving

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Health Informatics or related fields with 7 years of relevant experience OR
• Master’s degree (or equivalent) in any of the above or related fields with 5 years of relevant experience is required.

Experience Requirements

Required

• Relevant experience is work in software development, preferably for public sector or health systems or related areas.

Desired

• Proven experience in designing and implementing digital planning, procurement, or MIS platforms.
• Familiarity with MoHFW information systems (DHIS2, e-GP, HRIS, LMIS) and national e-Government standards.
• Proficiency in database design (MySQL/PostgreSQL), backend frameworks (Django, Laravel, Node.js), and frontend technologies (React, Angular, Vue).
• Experience ensuring data security, user authentication, and cloud deployment (e.g., AWS, Azure, or national data center).
• Strong analytical, problem-solving, and communication skills; ability to deliver within tight timelines.

Language Requirements

LanguageProficiency LevelRequirementEnglishFluentRequiredBengaliFluentRequired

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.