JOB DESCRIPTION

• $78,189 – $83,845 + super + NFP salary packaging benefits
• Salary is dependent on experience and qualifications
• Permanent Full Time Contract
• Location: Meekatharra WA 6642
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Based in Meekatharra, this is an on-site position providing vital, frontline support to individuals and families experiencing family and domestic violence. Working in partnership with the Murchison Family Violence Coordinated Response Service, WA Police, the Department of Communities, and other local agencies, the Meekatharra Family and Domestic Violence Service Crisis Support Worker plays a key role in ensuring the safety and wellbeing of women and children at high risk.

Nyarlu Duwa (Woman House in Wadjari) is a recognised safe space for women and children and in this role, you will provide crisis accommodation for up to 72 hours, helping clients find safety, rest, and support in times of distress. The role involves risk assessment, intake, safety planning, referrals, advocacy, informal counselling, and detailed case documentation.

With strong ties to the local community, you will deliver holistic, culturally safe, and trauma-informed support that recognises the physical, emotional, social, and spiritual wellbeing of Aboriginal families. Lived and local experience, community knowledge, and genuine empathy will help you make a real and lasting difference.

Your Key Responsibilities

• Respond to referrals from WA Police, medical services, and other agencies to provide crisis support and short-term accommodation following incidents of violence.
• Conduct risk assessments, safety planning, intake, referrals, and ongoing support to enhance safety and stability for families.
• Provide on-call and call-out support to individuals and families in times of crisis, including outreach across Meekatharra and surrounding areas.
• Advocate and liaise with external agencies such as WA Police, courts, and government departments on behalf of clients.
• Deliver holistic, person-centred, and culturally safe case management that supports the physical, emotional, and cultural wellbeing of Aboriginal people.
• Maintain accurate records, case notes, and administrative documentation in accordance with Mission Australia’s standards and requirements.
• Participate in interagency meetings, community education, and collaborative forums to strengthen partnerships and promote best practice in family violence response.

Requirements for Success

• Associate Diploma with relevant experience, or an equivalent combination of qualifications and experience in community services, family violence, or related fields.
• Minimum 12 months’ experience supporting individuals and families affected by family and domestic violence.
• Strong understanding of Aboriginal cultural systems, community protocols, and culturally safe practice.
• Proven skills in risk assessment, safety planning, case management, counselling, advocacy, and referral processes.
• Ability to build trust and meaningful relationships within the community and with partner agencies.
• Excellent written and verbal communication, administrative, and computer skills.
• Lived experience and/or local knowledge of community and cultural dynamics will be highly regarded.
• First Aid certificate is desired but not required.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
• Very Remote Location Benefits include:
  • Additional $1,000 each year to help with cost of living in a remote area,
  • 5 weeks Annual Leave,
  • Access to up to 5 additional days Personal/carers leave each year.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you