JOB DESCRIPTION

• Part Time (30.4 hours), Permanent Role
• Location: Katherine, NT
• Hourly Rate of $39.93 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Join Mission Australia as an Administration Officer and play a key role in supporting our teams and programs that make a real difference in people’s lives. In this role, you will manage a variety of administrative tasks, including coordinating meetings and events, maintaining records, assisting with reporting and compliance, and supporting projects across the office.

Your work will help ensure smooth operations, build strong relationships with internal and external stakeholders, and create well-organised, welcoming environments that enable our staff to deliver services that improve wellbeing and strengthen communities.

Your key responsibilities will be to:

• Provide high-level administrative and secretarial support, including scheduling meetings, coordinating events, and assisting with day-to-day office operations.
• Prepare and maintain accurate records, reports, correspondence, and documentation to support programs and compliance requirements.
• Coordinate agendas and take detailed minutes for meetings, ensuring timely follow-up on actions and decisions.
• Support program and project activities, including data collection, reporting, quality assurance tasks, and document preparation.
• Manage office resources, including ordering equipment, organising contractors for maintenance, and maintaining asset inventories.
• Build and maintain positive relationships with internal and external stakeholders to support effective collaboration and service delivery.
• Provide excellent customer service by responding to enquiries, directing participants appropriately, and supporting a welcoming, professional environment.

Requirements for success

• An Associate Diploma, Certificate in Business Administration, or equivalent experience in a similar administrative role.
• Experience in office administration, diary management, record-keeping, reporting, and general secretarial duties.
• Effective written and verbal communication, with the ability to present information clearly and professionally.
• Ability to manage competing priorities, meet deadlines, and maintain high attention to detail.
• Proven ability to engage positively with diverse stakeholders and provide courteous, professional support.
• Competency in Microsoft Office (Word, Excel, PowerPoint, SharePoint) and familiarity with financial or program management systems.
• Confidentiality, initiative, problem-solving skills, a collaborative mindset, and a commitment to supporting a positive and inclusive workplace culture.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you