JOB DESCRIPTION

• Full Time or Part Time, Permanent Role
• Location: Sydney, Melbourne or Brisbane, With Work from Home Options!
• Salary starting from $100,000 (dependant on experience) + Super + NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Are you passionate about building meaningful relationships with our donors and driving impact through strategic fundraising?

We are looking for a Mid Value Donor Specialist to join our team and lead the development of a structured mid-value donor program. In this role, you will create and execute innovative strategies to engage and grow our donor base, ensuring every supporter feels valued and connected to our mission.

To succeed, you’ll need at least 2 years’ experience managing and executing mid-value donor programs within a not-for-profit or charity setting, along with a proven ability to deliver results through data-driven campaigns, stewardship and exceptional stakeholder engagement.

Your key responsibilities will be to:

• Develop a multi‑year strategy (four years) to acquire, retain, and upgrade donors into the mid‑value program.
• Design and oversee mid‑value product offerings, ensuring compelling propositions for donor engagement and growth.
• Execute annual business plans, including tactical stewardship and multi‑channel campaigns to maximise lifetime value.
• Lead targeted communications and storytelling, ensuring impact-led content and creative aligned to the program plan.
• Collaborate across fundraising teams, especially Single Giving, Philanthropy (major gifts & gifts in Wills), Marketing, and Insights/BI, to coordinate moves management and brand consistency.
• Own analytics, CRM-driven reporting, and budgeting, providing data-led insights, recommendations, and status updates on program performance.
• Project manage cross-functional initiatives, contributing to team meetings and broader strategic projects (e.g., Elevate 2030) to advance fundraising outcomes.

Requirements for success

• Minimum 2 years’ experience managing and executing a mid-value donor giving program for a not-for-profit or charity.
• Proven track record in individual giving programs, including acquisition and retention campaigns across multiple channels.
• Strong data-driven approach, with experience in strategic fundraising programs, CRM systems, and reporting.
• Excellent communication skills, both written and verbal, with the ability to articulate strategy and present results clearly.
• Ability to build and maintain stakeholder relationships, fostering collaboration and engagement across internal and external partners.
• Experience working in cross-functional teams, ensuring alignment and consistency across marketing, philanthropy, and insights teams.
• Solid organisational and analytical skills, including budgeting, forecasting, and managing competing priorities effectively.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference

• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you