Role: Family Support Worker

Salary: £24,309.07 per annum

Contract/Hours: 12 Month Fixed-term Full time contract working 37 hrs per week.

Location: Long Stratton, Norfolk (You will be expected to travel across South Norfolk and City districts).

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help 

Wherever you work in the Action for Children family, you”ll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 671,275 children and families across the UK. Residential care is one of our key growth areas – we have an expanding nationwide network of small, family-style homes.

Through innovative care and support, we provide a safe, nurturing environment for disadvantaged children.

A bit about the role

Norfolk”s Early Childhood and Family Service (ECFS) offers support to children aged 0-5 years old and their families. The support is provided within group sessions, parenting programmes and through home visits. The service works in partnership with families, other key organisations and provides group activity sessions which cover a variety of topics such as parenting, improving mental health and keeping a child safe.

How you’ll help to create a brighter future.

As a Family Support Worker, you”ll be:

• Supporting the development of children by creating fun and stimulating environments to enhance skills and promote emotional resilience and positive behaviour.
• Providing rich learning environments where children and their families can engage in stimulating play opportunities.
• Facilitating interventions one to one or in a group to support identified areas of need e.g. infant massage, speech and language development.
• Being alert to child protection and safeguarding issues and inform appropriate line managers.
• Be able to travel to remote locations across the county.

Let’s talk about you.

We are looking for an energetic and dynamic forward thinker, confident in leading and bringing fresh ideas and inspiration to the role. You will find full job description attached job description details the requirements of the role but the ‘must-haves” are:

• Level 2 or above qualification in social care, health, education, or early years.
• Experience of delivering one to one or group support to children and families using the early years foundation stage (or similar).
• Good IT skills and ability to record concise, accurate case notes.
• Ability to build safe and effective working relationships with vulnerable young children and adults.
• Ability and willingness to work in a variety of premises across the county (the role will be required to work across more than one district at times).
• Working here is so much more than a job. Whether this is a career change for you or the next step in your journey, we”d love to hear from you.

Application Process:

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Please note we are unable to offer visa sponsorship for this role.

Interviews will take place week commencing the 15th of December 2025.

Talent Pool 

We know talent when we see it. But sometimes we find the right person but not for the right job. We”d love to keep your details for when the right job comes up. Let us know if you”d rather we didn”t.

Contact: If, for any reason, you need support with your application, please contact Erika Brinkman at [email protected] or 01923 361723 quoting reference 12254

Diversity, equality, and inclusion 

At Action for Children, we”re dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as

they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.]

Don”t meet every single requirement? 

If you”re excited about this role but your experience doesn”t align perfectly with the job description, we”d love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference – A Career in Residential Services