Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Fixed-term (6 months), full-time opportunity

• SCHADS 6.2B ($56.95 ph) + 11.5% superannuation + 17.5% leave loading + salary packaging

• Based out of NSW/ACT

​

The Quality Lead will contribute on an organisational level to improvements within the service, whilst bringing a regional lens to the work, as they partner with service delivery to provide quality support to our programs and teams. The Quality Lead position holds blended responsibility for day to day quality support along with a project focus for broader quality improvements across the organisation.

The Quality Lead will be focused on supporting a range of quality improvement initiatives, including leading the development of a range of tools for improved outcomes for participants and young people, enhancing our current forms and practices relating to medication and risk management, and coordinating a quality training project across teams within Child Safety and other programs.

The role will also support broader quality improvement objectives within the organisation, including responding to participant feedback and complaints, and guidance to our frontline teams in the management of incidents. The role is available either full time or part time (minimum .8 FTE) flexible for the right applicant.

This is an exciting opportunity for those with a passion for working with young people and quality projects to be part of a dynamic team within the organisation.

To be successful in this position, you will need:

• Certificate IV/Diploma in Mental Health, AOD or related field OR Tertiary qualification in a social science

• 2+ year relevant work experience in mental health sector OR demonstrated experience in quality improvement initiatives within the human services sector

• National Police Records Check (no older than 12 months)

• NDIS Workers Screening Check

• Working with Children Check (Employee)

• NDIS Worker Orientation Module Certificate – free online course

• LCS2 Outcome – this can will be supplied by wellways

• Current valid Driver’s Licence and the ability to undertake some intra-state and inter-state travel as required

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that”s not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
• Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
• Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It”s a supportive resource designed to help you navigate life”s ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you”ll also discover a host of benefits that enrich your personal and professional life. We”re not just offering a job; we”re inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

Please click here for the full position description

If this sounds like the role for you, please apply by submitting your up to date CV and Cover Letter addressing the key critery of the role.

If you have any quries regarding the role, please contact Jessica Fyshe at [email protected]

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Job Description Summary

see PD

Contract End Date

29/05/2026

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select “Apply” below to complete your application.

Applications Close

14/12/2025