Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Full time, ongoing opportunity based in Young, NSW
• $39.77 p/h (SCHADS Schedule B Level 3.2) + 10.5% Super + Salary Packaging!
• Join us in supporting individuals to live a fulfilling and meaningful life in their own community!

About this opportunity

The Service Navigator will work in conjunction with participants to address key areas that support decision making, social skills, independent living skills, community access, healthy lifestyle, self-identity, self-esteem and resilience. A key outcome will be supporting participants to identify and nurture natural supports that sustain recovery.

Another integral component of the role will be assisting in the development of self-management skills, along with connecting to new services that support recovery.

Using Wellways’s Community Recovery Model, the Service Navigator will develop connections between GP”s, LACS, program managers and other services, to ensure they have a clear understanding of the psychosocial support programs and opportunities available in the community and within Wellways. Via attending community interagency meetings and undertaking presentations of Wellways services to organisations within the community.

This role requires someone with a lived experience of mental illness to share their personal experiences of their recovery to engage and empower individuals in their recovery journey. Participation of people with a lived experience of mental illness is an important element of Wellways service delivery models. Using a Lived Experience Workforce Framework, the Service Navigator will provide advocacy and linkages to appropriate support networks, and will act as a positive role model for program participants.

To be successful in this role, you will possess the following

• Relevant qualifications or commensurate experience in working in a support role for people with a mental illness, generally a Certificate IV qualification or above
• A lived experience of mental illness
• Satisfactory Police Check (no older than 12 months)
• NSW (Paid Worker) Working with Children Check, prior to commencement
• Evidence of working rights within Australia such as a passport, birth certificate or VISA
• NDIS Orientation Module
• NDIS Worker Screening Check

About Us
Wellways supports inclusivity and we’re proud that our workplace is a place where everyone can imagine and achieve their goals and reach their fullest potential. This is your opportunity to join a nationally recognised organisation with over 18,000 people across 100+ sites and gain access to ongoing support and opportunity for career development.

Head to our website for more information on employee benefits, the fantastic work we do and to read about our successes, including more about our First Nations reconciliation commitment.

Click here to view the full position description

For a confidential discussion about the role, we encourage you to contact Paula Honeykats, Team Leader Well Connected [email protected].

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

Job Description Summary

Provide advocacy and linkages to appropriate support networks, and act as a positive role model for program participants in this exciting full time role.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select “Apply” below to complete your application.

Applications Close

21/12/2025