Organization Mission

IOM first began work in Timor-Leste in August 1999. Since then IOM has provided return and reintegration assistance to the approximately 190,000 Timorese people who fled to West Timor (Indonesia) during the 1999 post-referendum violence; contributed to the disarmament and reintegration of ex-Falintil combatants; and undertaken a number of community stabilization and infrastructure programs.

UNICEF has been supporting the Government and people of Timor-Leste since 1999, working to ensure that every child survives, learns, and is protected. With its country office in Dili and field presence across municipalities, UNICEF partners closely with government institutions, development partners, civil society, and communities to strengthen systems and deliver essential services for children and adolescents. Our programmes focus on health and nutrition, education, child protection, WASH, and youth engagement, with a strong commitment to equity, gender equality, and resilience. Together with partners, UNICEF works to create a safe, nurturing, and inclusive environment where every child in Timor-Leste can reach their full potential.

Context

Timor-Leste, situated at a strategic crossroads in Southeast Asia, faces growing challenges related to trafficking in persons, migrant smuggling, and unsafe migration practices. Vulnerable populations—including those in border and maritime communities, as well as youth—are increasingly at risk due to limited awareness, evolving criminal tactics, and gaps in institutional capacity. The Government of Timor-Leste, in partnership with IOM and UNICEF, has recognized the urgent need for a comprehensive, multi-sectoral response that integrates prevention, protection, and prosecution, with a strong emphasis on public information and behavior change.

Recent assessments and case information highlight that trafficking and smuggling routes are becoming more sophisticated, exploiting both internal and cross-border vulnerabilities. At the same time, border and maritime communities, as well as senior school-aged children/youth, are often targeted by traffickers and smugglers due to their limited access to accurate information and protective networks.

To address these challenges, IOM and UNICEF Timor-Leste is assisting with the development and rollout of an information campaign designed to raise awareness, promote safe migration, and strengthen community and institutional responses to trafficking and smuggling.

The campaign will target key groups including police officers, vulnerable and border communities, maritime stakeholders, schools, and youth. Through evidence-based messaging, culturally appropriate materials, and coordinated outreach—supported by a team of communications professionals and Online Volunteers—the campaign aims to empower communities, enhance reporting and referral mechanisms, and foster a protective environment for those most at risk.

Key Responsibilities

Six Online Volunteers will form a remote communications team to support the campaign rollout, working collaboratively under the direct supervision of the Media and Communications Officer and the Chief of Mission of IOM Timor Leste and in coordination with UNICEF’s Social Behaviour Change Focal Point.

The goal of this engagement is to produce enough content during the 12-week assignment to sustain a six-month communication campaign. The first month will focus on planning and content production; rollout will begin during the second and third months, with all materials finalized and handed over to IOM and UNICEF for continued dissemination.

For this role, the Online Volunteer will:

• Build adaptable social media templates (preferrable Adobe Illustrator or Canva) and design ready-to-publish social media cards based on the branding developed by the other Graphic Design Online Volunteer working on the team.
• Create illustrated social media assets for use across Facebook, Instagram, and other platforms, ensuring consistency with campaign visual identity.
• Adapt and version assets for different audiences and formats (square, vertical, landscape) to optimize visibility.
• Prepare all final editable files and structured folders for easy adaptation by IOM and UNICEF after handover.

All volunteers will receive an orientation on IOM and UNICEF communication standards and access to approved campaign materials, logos, and templates. Volunteers will work collaboratively and attend biweekly coordination calls. All outputs will follow IOM and UNICEF’s communication and protection guidelines and will not include personal or identifiable data of trafficking survivors or at-risk individuals.

Required Skills and Experience

• Proven experience in graphic design for communication or awareness campaigns, preferably in development, humanitarian, or social impact contexts.
• Proficiency with design tools such as Canva, Adobe Illustrator, Photoshop, or InDesign (access to software is an asset but not mandatory).
• Strong understanding of visual storytelling, color theory, and layout principles.
• Familiarity with social media formats and design optimization for platforms like Facebook and Instagram.
• Ability to create culturally sensitive and accessible visuals aligned with organizational branding guidelines.
• Attention to detail and ability to work collaboratively with writers and translators to ensure message consistency.
• A degree or training in graphic design, visual communication, or a related field is desirable but not required.