Key Responsibilities

Tasks to be performed under this contract

Under the “EU Support to Migration Management in Serbia – Fostering positive narrative on refugees and migrants, strengthening social cohesion and improvement of migration and asylum policies” implemented in partnership with UNHCR, in cooperation with the Commissariat for Refugees and Migration of Republic of Serbia (SCRM), the IOM Serbia is seeking a consultant to develop Baseline assessments of legislation on foreigners ‘integration- focusing on access to healthcare. The objective of this consultancy is to develop a baseline assessment, that will provide a comprehensive overview of access to healthcare services for different categories of foreigners in Serbia, including asylum seekers, refugees, irregular migrants, migrant workers, and other groups. The assessment aims to analyze the legal framework, policies, and practices regulating healthcare provision, identify existing gaps and challenges, and highlight areas where institutional coordination can be improved. The findings will serve as a foundation for evidence-based policy development, alignment with EU standards, and the design of targeted measures to ensure equitable and sustainable access to healthcare for all foreigners.

Under direct supervision of IOM National Protection Coordinator and overall supervision of the Chief of Mission, and in close coordination with the designated focal point of the SCRM, the incumbent will be responsible for the following tasks under the present Terms of Reference:

• Map and review the existing legal frameworks and regulations that provide access to healthcare for each migrant group, including access to mental health services
• Identify gaps in legal provisions and actual practices, with particular attention to groups at risk to face significant obstacles in accessing the formal healthcare system.
• Map the institutional framework and roles of key stakeholders including health insurance fund
• Assess practices regarding access to primary, secondary, tertiary healthcare, including availability and accessibility of mental health and psychosocial support services for different migrant groups
• Conduct interviews or focus group discussions with key government stakeholders, international organizations, civil society actors, and healthcare providers
• Map challenges, gaps, and good practices in providing healthcare to migrants, including mental healthcare provision.
• Produce a comprehensive baseline assessment report summarizing findings with actionable recommendations for improving access to healthcare and institutional coordination.
• Present draft findings to IOM, Commissariat and Ministry of Health for feedback
• Finalize the report by incorporating comments and ensuring it is suitable for policy use

The Consultancy and its tasks hereunder shall be performed during the period December 2025 – January 2026 through up to 30 working days to carry out the entire assignment. The fee will be paid to the Consultant in one instalment, upon completion by the Consultant of the tasks above as specified in these terms of reference, subject to satisfactory completion of the assessment, and as endorsed by SCRM and IOM.

Performance indicators for the evaluation of results

• Prepared Inception Report for the Baseline with methodology and workplan.
• Prepared Draft Baseline in line with the defined tasks.
• Prepared Final Baseline document with recommendations for specific legal and procedural adjustments.
• Prepare brief/presentation of the findings and recommendations for stakeholders

Required Qualifications

Education

• University degree in Law, Medicine or any other relevant field with a minimum of five years of relevant professional experience in healthcare or a comparable field

Experience

• Previous experience in migration, especially in migration health, with focus on legal protection and integration
• Sound experience in research, especially in the areas of human rights in the context of migration, including displacement, and emergency contexts.
• Experience working with international organizations, especially the UN and EU institutions

Skills

• Strong analytical, writing and reporting skills, with the ability to convey information clearly and succinctly
• Ability to foster collaboration and facilitate discussions on sensitive topics and to adapt content to various audiences.
• Excellent knowledge of legislation in the field of healthcare, protection and migration governance and migration management in Serbia.
• Strong research and technical background

Languages

• Fluency in English and Serbian.

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

• Travel is not required.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
3. IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies