The position is located in the Office of Human Resources in the United Nations Military Observer Group in India and Pakistan (UNMOGIP). The Human Resources Assistant performs the duties under the direct and overall supervision of the Chief Human Resources Officer. Within delegated authority, the Human Resources Assistant will be responsible for the following duties:
Recruitment and placement o Supports hiring managers in the development and reviewing of draft job openings ensuring that the evaluation criteria and responsibilities are in line with GJP and standard/individual job descriptions. o Assists with the review of applicants to ensure that candidates meet eligibility criteria, including requirements stated in the job openings. o Initiates and follows-up reference checks, in respect of academic verifications and employment records, ensuring the completion of the pre-recruitment formalities. o Initiates and prepares offer of appointment, including statement of emoluments, for review by the Human Resources Officer. o Assists with the scheduling and coordination of assessment of candidates, including written assessments; competitive recruitment examinations and Competency Based Interviews. o Maintains up to date electronic roster for successful applicants to national category job openings, establishing contacts with candidates to update rosters. Classification o Assists in reviewing and processing requests for classification. o Provides advice and answers general queries on classification procedures and processes. Administration of entitlements and benefits for staff o Advises staff on the application and implementation of HR policies, procedures, regulations and rules concerning entitlements and benefits. o Reviews and maintains time and attendance records of staff, processing leave requests, liaising with Units and staff in cases of discrepancies within the stipulated Key Performing Indicators (KPIs). o Acts as focal point to individual active staff members on matters related to salaries and allowances and, separated staff members and their beneficiaries on matters related to pension, insurance and after service benefits and entitlements. o Reviews and processes entitlements and benefits related actions for staff in Umoja ERP/SAP, Field Support Suite (FSS) and Inspira systems. o Assists with the monitoring and documentation of issues related to conditions of service of staff and advises the supervisor of any developments; o Conducts research and prepares written responses to queries related to HR matters. Administration of entitlements for Military Observers – Individual Uniformed Personnel (IUPs) o Assists with back-to-back administration of Uniform personnel from deployment to repatriation at the end of tour of duty. o Reviews and processes requests for entitlements and claims. o Maintain Umoja ERP/SAP entitlements reference tables. o Delivers HR induction upon deployment. o Maintains and processes FSS administration for IUPs (check-in and check-out, Tour of duty, maintain Military appraisal database). Others o Undertakes research on a range of HR related issues and prepares notes/reports. o Assists with the compilation and preparation of statistical reports on HR/Travel related functionalities. o Trains and provides guidance to new and lower-level staff in the Team. o Conducts exit Interviews for separating staff and assist them with final separation arrangements. o Prepares and drafts responses to queries concerning HR related matters. o Perform other work-related duties as required.
Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in the organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Able to perform analysis, modelling and interpretation of data in support of decision-making. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others” ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
High school diploma or equivalent is required.
Not available.
A minimum of five (05) years of progressively responsible work experience in human resources management or related area is required. The minimum number of years of relevant experience is reduced to three (03) years for candidates who possess a first-level university degree. Experience in the use of Enterprise Resource Planning (ERP) systems, such as Umoja/SAP is required. Work experience within the United Nations system or similar international organization is desirable. Solid work experience in the recruitment, offer management and onboarding of staff, uniformed personnel and individual contractors is desirable. Working experience of MS-Office (Word, Excel, PowerPoint, Outlook, SharePoint) is desirable Experience in data analytics or related areas is desirable.
English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).
LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level II
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. “UN Secretariat provides equal opportunity to all qualified female & male including the physically challenged candidates. UN is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UN does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo reference and background checks.”
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.