Job Title: Program Manager II – Multisectoral Emergency Response and Partnership, Ukraine: Reports to: Head of Programming I

Department: Programming: Salary Grade: 10

**This position is contingent on funding confirmation**

CRS Moldova and Ukraine

Building on a pre-existent modest presence, the Moldova and Ukraine Country Office (CO) rapidly expanded programming reach following Russia’s full-scale invasion of Ukraine in 2022. Between 2022–2025, CRS in Moldova and Ukraine grew reaching over 500,000 people through a comprehensive and integrated emergency, recovery and development programming strategy focused on shelter and infrastructure, winterization, basic needs, education, livelihoods, protection support, and care reform efforts. The CO also focused on strengthening partners’ capacity and fostering local leadership to reach millions more. Looking ahead, priorities include expanding diverse programming for the most vulnerable and integrating systemic outcomes for scale, and deepening partnerships across both countries. CRS’s portfolio is resourced by institutional donors and private emergency funding.

In Ukraine, CRS has also provided technical support and accompaniment to Caritas Ukraine (CUA) to manage their Department of State (DOS)-funded program Multi-Sector Assistance to War-Affected People in Ukraine since February 2024. Through capacity sharing and accompaniment, CRS supports CUA on all aspects of implementation including program management, MEAL, grants management and reporting, operations, compliance and risk management. Support is led and coordinated by a Program Manager II, with involvement of the Country Office senior management, programming and operations teams, along with regional and global advisors, and strategic engagement of agency senior leadership.

This position is focused on and based in Ukraine.

Job Summary

You will lead the provision and coordination of CRS technical support to Caritas Ukraine on the US DOS funded program, Multi-Sector Assistance to War-Affected People in Ukraine, in line with CRS program quality and management standards and partnership principles. You will work with partner staff through a close accompaniment/secondment model.

You will provide support for CUA to strengthen capacities to design and implement needs-based, timely and effective multisectoral humanitarian programming. You will coordinate with CRS technical experts to promote alignment with humanitarian norms and sectoral standards, particularly around shelter and settlements, protection and WASH. You will support CUA to enhance risk management and compliance with institutional donor requirements. You will support CUA in all communications with the donor, to navigate potential changes in donor requirements and to identify areas for strategic positioning.

You will also manage and provide technical oversight of the development and implementation of other emergency and recovery programs, particularly for large and complex projects, according to the needs of the CO. Your technical knowledge, management experience, and strong relationship skills will help advance CRS and partners’ work to support the most vulnerable and conflict-affected people across Ukraine.

Roles and Key Responsibilities

• Provide management, guidance, and technical oversight of the DOS-funded project and other programs throughout the project cycle to ensure implementation and close-out are in line with program quality principles and standards, donor guidelines, and industry best practices.
• Lead the provision and coordination of technical assistance and capacity strengthening activities to enhance program quality and impact, drawing on expertise from CRS Country Office, regional and global technical advisors.
• Oversee the identification, assessment and strengthening of partner’ capacity and the appropriate application of partnership concepts, tools and approaches.
• Ensure timely and appropriate CRS project expenditures in line with financial plans and efficient use and stewardship of project material sources.
• Support the CUA program manager to effectively manage team dynamics and staff well-being.
• Contribute to the advancement of the CRS Country Office strategy and proactive pursuit of opportunities for new funding to ensure growth of the CO sector portfolio in line with agency, regional, and CO strategic priorities and contribute to proposal and budget development.
• Identify opportunities for learning related to capacity strengthening and facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.

Knowledge, Skills and Abilities

• Excellent relationship management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Strong oral and written communication and facilitation skills
• Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
• Excellent training, mentoring and coaching skills
• Proactive, resourceful, solutions-oriented and results-oriented

Required Languages: English fluency (written and verbal) is required, knowledge of Ukrainian or Russian is an advantage.

Travel: up to 30% of field travel within Ukraine, primarily to partner offices.

Supervisory Responsibilities: None.

Key Working Relationships:

Internal: Head of Programs, Country Representative, Program Managers, MEAL Manager, BD/Grants Management Coordinator, Head of Operations, Deputy Head of Operations, CRS Global/Regional staff, Humanitarian Response Department staff

External: Caritas Ukraine national and local offices, institutional donors, local government, USG, United Nations and international NGOs, humanitarian clusters and working groups in Ukraine

Basic Qualifications

• Bachelor’s Degree in Humanitarian Assistance, International Development, International Relations or related field required.
• Minimum of 8 years’ experience in relevant field-based project management experience required, with preferably at least 3 years working in complex emergencies.
• Strong experience in project grants management and knowledge of requirements and regulations of major emergency donors, including US Government (USG) entities.
• Experience in managing moderately complex projects with USG funding, preferably for an international NGO prime.

Preferred Qualifications

• Master’s Degree in Humanitarian Assistance, International Development, International Relations or related field is preferred.
• Experience working with partner organizations on project management and accompaniment, capacity strengthening and institutional development.
• Knowledge of humanitarian principles, standards and systems, with specific knowledge of CRS and Caritas Internationalis programming standards a plus.
• Demonstrated ability to write high quality technical proposals.
• Understanding of MEAL for learning and adaptive management required, understanding of data management and ability to use ICT4D (CommCare, PowerBi, etc) is a plus.
• Staff management experience and abilities that are conducive to a learning environment.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS” work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.