The International Rescue Committee (IRC) responds to the world”s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world”s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you”re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Recruitment Systems Manager serves as the strategic and operational bridge between Global Talent Acquisition, P&C Operations and P&C IT, ensuring the stability, adoption, compliance, and continuous optimization of our recruiting technology ecosystem. This role is ideal for someone who understands how recruiters work day-to-day, can translate business needs into system requirements, and can drive process consistency and data quality across a global, multi-lingual environment.

This role focuses on system optimization, maintenance, governance, training, reporting, and vendor partnership across our existing TA tech stack. They will be central to improving recruiter efficiency, strengthening compliance (including GDPR), standardizing workflows, and ensuring accurate recruiting data to support downstream HR processes and organizational decision-making.

This role will report into the Director of Talent Acquisition and will partner closely with our senior team to support priorities, deliverables, and improvements across the full global TA function.

This is a global position that requires working effectively across cultures, time zones, and regional contexts, supporting consistent recruiting practices in a multicultural, multi-lingual environment.

Key Responsibilities:

Recruitment Systems Ownership & Optimization

• Own the day-to-day health, configuration, support, and continuous improvement of the recruiting systems ecosystem, including Workday Recruiting, and related tools such as LinkedIn, Indeed, SkillSurvey, our IRC Career Site, etc.

• Review vendor product releases (Workday, LinkedIn, Indeed, etc.) to assess relevance, define business recommendations, and coordinate communication and change impacts to the TA community.

• Lead or actively participate in User Acceptance Testing (UAT) for recruitment systems enhancements and updates, in close coordination with HRIS partners to ensure solutions meet business requirements and user needs.

• Maintain and update system documentation, process guides, knowledge articles, and quick-reference resources aligned with current workflows.

Global Workflow Standardization & Process Governance

• Lead the ongoing refinement and rollout of standardized global recruiting workflows, ensuring consistent use of correct job profiles, requisition details, offer processes, and candidate management practices.

• Provide clear guidance on requisition creation processes, recruiting best practices, process considerations.

• Support alignment between TA and P&C Operations by strengthening upstream recruiting practices that reduce downstream HR processing errors.

Compliance, Risk & Data Privacy (Including GDPR)

• Coordinate and document GDPR-related recruiting configurations such as candidate data anonymization timelines, exclusions, and country-specific rules in partnership with HRIT and regional stakeholders.

• Support monitoring and mitigation of recruitment-related risks, including process and system vulnerabilities and patterns of fraudulent recruitment activity.

Operational Support & Issue Resolution

• Serve as a primary escalation and problem-solving partner for recruiters and TA leaders, helping resolve system issues such as candidate status challenges, dashboard visibility, offer data accuracy, and complex workflow exceptions.

• Coordinate with P&C IT and external vendors for root cause analysis, testing support, and timely resolution of defects and configuration issues.

Training, Enablement & Communications

• Develop and deliver a structured training approach for global recruiters, including live sessions, office hours, process refreshers, and self-serve resources (including multilingual guides/videos where needed).

• Drive strong adoption of standardized practices through proactive communication, change enablement, and reinforcement of best practices across regions.

Reporting, Insights & Data Hygiene

• Produce and maintain recurring recruiting data reporting in Workday (weekly, monthly, annual), ensuring strong data integrity and stakeholder-ready insights.

• Lead data hygiene monitoring and targeted clean-up efforts that improve requisition accuracy, candidate disposition integrity, and consistent system usage.

Vendor & Tool Relationship Management

• Act as a key business contact for recruitment technology vendors, ensuring tool usage is optimized and that business needs, process gaps, and enhancement requests are clearly communicated.

• Support license/seat management and operational oversight for tools such as LinkedIn Recruiter and Talent Insights and job slot tracking where applicable.

Required Qualifications:

Experience

• Bachelor’s degree in Business, Information Technology, Human Resources, or related field, or equivalent experience.

• 3–5 years of relevant experience in recruitment systems, HR technology, TA operations, or a closely related product/process role.

• Hands-on experience supporting or optimizing ATS/CRM tools in a global or multi-region context.

• Demonstrated experience with Workday Recruiting a plus.

Skills & Competencies

• Strong ability to translate recruiter workflows into system requirements, governance, and scalable best practices.

• Excellent stakeholder management and communication skills across technical and non-technical audiences.

• Proven training and enablement capability in a global, multi-cultural environment.

• Strong analytical and reporting skills; advanced Excel skills required.

• Solid understanding of recruiting compliance and data privacy practices; GDPR knowledge strongly preferred.

• Experience managing vendor relationships and coordinating issue resolution with HRIT.

• Fluency in English required.

• Business proficiency in French, Arabic, or Spanish is a plus.

What Success Looks Like in This Role

• Recruiting workflows and practices are consistently followed across regions with reduced exceptions and fewer downstream HR processing issues.

• Recruiters report improved confidence and efficiency through accessible training, clearer guidance, and timely support.

• GDPR and country-specific compliance practices are documented, understood, and enforced with minimal risk exposure.

• Workday Recruiting data quality improves measurably through monitoring, hygiene routines, and standardized job/requisition practices.

Compensation: (Pay Range: $90,000 – $113,850) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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