JOB DESCRIPTION

” mission and believe a better world is possible.

The Project

To meet our mission, we have embarked on a global rebrand and renaming to build a strong, externally facing brand that allows us to grab attention and pull focus towards the work we do. The soul of our organization isn’t going to change, as we are guided by the 10-year Pathway to Possibility strategy. However, we have an opportunity to articulate what makes us unique in a way that is both differentiating and motivating to our audiences. The rebrand will be announced to internal teams and external stakeholders in 2026. Followed by the official switch over and launch of the marketing campaign to the new brand. Ahead of the switch over moment, the Marketing team will be finalizing brand tools for the global organization, as well as working closely with vendors to develop and launch a marketing campaign at the switch over moment.

The Position

The Senior Project Manager supporting the rebrand will play a critical role in managing the global rebrand marketing campaign from preparation through launch. Reporting to the Rebrand PMO, and working closely with the Marketing VP, this position will oversee timelines, deliverables, and vendor relationships to ensure the campaign elevates Mercy Corps’ new brand identity and engages global audiences. The role will require exceptional project management skills, stakeholder engagement, and change management expertise to navigate a complex, multi-workstream initiative.

This individual will coordinate across internal teams and external agency partners to manage creative development, media buys, and campaign execution. They will ensure alignment with global brand standards, maintain accurate documentation, and proactively address challenges to keep the project on track. This is a fixed-term position during the length of the project and may require occasional travel. Success in this role will depend on strong organizational skills, attention to detail, and the ability to build trust and collaboration across diverse teams.

Essential Responsibilities

STRATEGY AND PLANNING

● Partner with the Marketing team, Rebrand PMO, and agency partners to develop and execute the marketing campaign plan that aligns with global rebrand objectives.

● Ensure campaign strategies support Mercy Corps’ goals to elevate brand identity, engage new audiences, and grow unrestricted fundraising.

● Coordinate planning across multiple workstreams, including creative development, media buys, and digital execution, ensuring alignment with timelines and budgets.

PROJECT MANAGEMENT

● Serve as the primary liaison between internal teams and external agency partners, ensuring clear communication and timely updates.

● Manage project timelines, deliverables, and dependencies across multiple campaign components; monitor progress and escalate risks as needed.

● Maintain accurate documentation of plans, milestones, and decisions using Mercy Corps’ project management tools (e.g., Wrike).

● Oversee approvals process for campaign creative, ensuring all assets meet brand standards and stakeholder requirements.

STAKEHOLDER ENGAGEMENT & CHANGE MANAGEMENT

● Build strong relationships with internal stakeholders and agency partners to foster collaboration and smooth execution of the campaign.

● Facilitate regular coordination calls and working groups to ensure alignment and resolve challenges.

● Support change management efforts by communicating key messages and addressing concerns throughout the campaign lifecycle.

OTHER RESPONSIBILITIES

● Contribute to after-action reviews and lessons learned to inform future global initiatives.

● Actively integrate safeguarding principles and Mercy Corps values into all aspects of work.

SAFEGUARDING RESPONSIBILITIES

● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Senior Director, Global Rebrand

Works Directly With: Chief Development Officer, VP Marketing, Creative Team, Mass Market Fundraising, and Rebrand PMO

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

● BA/S or equivalent in a related field.

● 5+ years of experience in project management; certification in project management preferred.

● Proven track record managing large-scale, multi-stakeholder projects in global or multi-disciplinary settings.

● Experience in marketing, branding, or creative campaign management, ideally in an international or nonprofit context.

● Strong organizational skills with the ability to manage multiple workstreams and competing priorities.

● Highly effective verbal and written communication skills, including the ability to communicate complex information clearly.

● Familiarity with project management platforms (Wrike or similar) and Microsoft 365 suite.

● Ability to develop strategic project plans that align with organizational goals.

● Demonstrated ability to work with senior and executive-level leadership.

● Experience working in international relief and development or global nonprofit environments preferred.

Success Factors

The successful candidate will be a strategic and detail-oriented project manager who thrives in a fast-paced, global environment. They will have exceptional interpersonal skills and the ability to build trust and alignment across diverse teams and external partners. A strong aptitude for change management and stakeholder engagement is essential, as is the ability to anticipate challenges and proactively develop solutions. This individual will balance strategic thinking with meticulous attention to detail, ensuring that complex marketing campaigns are delivered on time and within budget.

They will demonstrate cultural sensitivity, adaptability, and resilience, and will be comfortable navigating ambiguity while maintaining focus on outcomes. A collaborative mindset, positive attitude, and commitment to Mercy Corps’ mission and values are critical for success. Familiarity with brand development and creative processes will enable this person to effectively manage agency relationships and campaign deliverables while fostering alignment across internal stakeholders.

Living Conditions / Environmental Conditions

This position can be based in Portland, OR, Washington, D.C., or remotely within the United States. The role may require occasional domestic or international travel to support campaign planning and execution; specific travel expectations will be determined as the project evolves. Travel may include visits to locations with limited medical facilities and amenities.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/temporary duty assignment. Team members are expected to conduct themselves professionally and respect local laws, customs, and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment. Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated.

We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements