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Recovery Worker (Melbourne View)

Location: 128 Botcherby Avenue, Carlisle, Cumbria
Working Hours: 37
Contract Type: Permanent
Salary: £24,243 – £28,930

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role
Melbourne View is set within a peaceful location, with a large private garden offering a relaxing outdoor environment. Each person staying with us has their own self-contained flat, complete with fitted kitchen and bathroom, promoting independence and comfort.

We provide long-term residential support for adults living with enduring mental health challenges, empowering them to live meaningful, fulfilling lives within a safe and supportive community.

As a Recovery Worker, you will play an essential role in helping individuals achieve their personal goals and live independently. You will support the daily running of the service, promote wellbeing, and work collaboratively with colleagues and external professionals.

This role involves shift working, which may include evenings, weekends, nights (waking or sleep-in), and on-call duties.

What You’ll Do

• Provide person-centred support to adults (18–65) with enduring mental health needs in a peaceful, 12-bed residential setting.

• Empower individuals to achieve personal goals, build independence, and improve wellbeing, including life-skills like budgeting, tenancy sustainment, and accessing services.

• Carry out keyworking duties: manage your own caseload, co-create support plans, complete sessions and records, and promote positive risk-taking.

• Maintain a safe, respectful environment, monitor wellbeing, and ensure compliance with legal and organisational standards.

• Work collaboratively with colleagues and external agencies; maintain accurate digital records.

• Manage your own workload effectively, work independently and as part of a team, and support service operations (including shift work across days, evenings, nights, and weekends).

• Demonstrate strong communication, compassion, motivation skills, and the ability to prioritise and advocate for individuals.

To Succeed in This Role, You’ll Need:

• Strong communication skills across all levels

• Compassion and understanding when working with sensitive situations

• Motivational and supportive approach to care

• Ability to work both independently and as part of a team

• Accurate record-keeping skills

• Strong planning and prioritisation skills

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

To view the full job description please click here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [email protected].

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.