Field Officer

  • Location:
  • Salary:
  • Job type:
  • Posted:
    5 days ago
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  • Deadline:
    December 15, 2022



Standard Job Description

Field Officer Organizational Setting and Work Relationships The Field Officer is normally supervised by the Snr Field Coordinator or Head of Sub-Office/Field Office depending on the structure of the Office. S/he may receive indirect guidance from other sections and units relevant to the country/regional programme(s). UNHCR Manual, programme and protection objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the incumbent. The incumbent normally supervises some support staff and may supervise lower grade professional staff. S/he has daily contacts with staff in the various field offices and with the functional units at the Country/Regional Office. S/he also has close liaison with a range of local civilian and military authorities and counterparts in NGOs and UN agencies to discuss matters of common interest. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Prepare project proposals; draw up plan of operation for implementation, including institutional arrangements for budgets. – Assess refugee needs in the various fields of assistance and make recommendations for the establishment of projects, adjustment or discontinuation of existing projects and advise the Head of Office accordingly. – Closely monitor the implementation of projects under the geographical area of responsibility and ensure the provisions under the agreements signed with the implementing partners are being adhered to. – Regularly prepare written reports on the implementation of projects and the situation in the sites. – Maintain good working relations with local government officials, implementing partners and other agencies in the area. – Report immediately on any security problems that may occur affecting programme, beneficiaries and the smooth running of the operation. – Provide assistance to UNHCR Technical advisers and consultants as well as visitors visiting project sites. – Represent UNHCR in the Field. – Negotiate with local authority counterparts, partners and populations of concern. – Approve expenditures within the DOAP. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law, Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses UNHCR Protection Learning Programme. UNHCR Operations Management Learning Programme. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Field experience. Desirable Knowledge of refugee law. Good knowledge of UNHCR¿s programmes. Functional Skills IT-Computer Literacy PG-UNHCR’s Programmes (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. 

Desired Candidate Profile


Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:


Nature of Position:

SO Qamishli in North East Syria is operating in a very complex context in three governorates, Hassakeh, Raqqa and Deir ez-Zor. While based in Qamishli the SO has a field unit based in Deir ez-Zor in the GoS-controlled area. A large part of the three governorates is currently under the control of the Syrian Democratic Forces, a non-state actor – with GoS presence/control in several areas. UNHCR is coordinating the response in 10 camps hosting over 130,000 persons, including the largest camp Al Hol hosting 57,000 Syrians, Iraqis, and third-country nationals. Al Hol expanded from 8,000 to 70,000 individuals in the first months of 2019 to accommodate civilians transported from the last ISIS-held territory in Syria as it came under the control of SDF supported by the international coalition. The camp presents a particularly complex protection and assistance challenge due to the mixed profile of its population. UNHCR is the lead for Protection and Shelter/NFI and the CCCM sectors despite the fact that the cluster system is not activated. UNHCR is directly responsible for providing protection services, CRIs, and shelter, supporting the camp management and camp coordination and delivery of humanitarian assistance in close coordination with UN agencies and NGOs. UNHCR also coordinates assistance in all collective centers, informal sites, and out-of-camp populations in need. Outside camps, UNHCR provides humanitarian assistance to IDPs and Iraqi asylum-seekers as well as returnees living among the local communities and in informal settlements and implements interventions aimed at building resilience as well as limited early recovery activities.


Under the direct supervision of either the Head of Sub-Office or the Senior Field Officer, the incumbent will lead the field team within the sub-office to carry out field activities, direct and through partners, that include but are not limited to, reaching out to people in need. Distribution of CRIs, provision of emergency, longer-term shelter response, creating livelihood opportunities, and coordination with the sector leads as well as other service providers will be among the major engagements of the field team. Field monitoring, analysis, and reporting are integral to all of these activities; effective written and oral communication abilities are required.


Well-rounded and experienced field profiles are therefore critical. Prior experience with refugee, IDP, and returnee operations will be an asset, in addition to working with urban caseloads. The incumbent should have previous experience in the region and/or experience in complex operations with large-scale IDP and returnees (refugees/IDPs). Experience in coordination of shelter/NFI WG and CCCM, as well as related technical skills, are an advantage.


The incumbents will face multiple challenges, including sensitive relationships with the authorities and partners, a challenging security situation; prevailing logistical obstacles; few independent or objective sources of information; and an overriding need to be perceived as impartial in all matters. The incumbent should have demonstrated political awareness and be able to deal effectively with authorities and national partners. S/he must have good interpersonal skills to be able to motivate and train teams of national staff with varying degrees of experience with UNHCR.


Applicants with fluency in the Arabic language will have an advantage over other equally qualified applicants, given the need for contact with authorities while working in the field and to be able to assess and manage situations without intermediaries.

Living and Working Conditions:

The present situation in North-East Syria is unpredictable. This creates ongoing pressures at work and in daily life as priorities are frequently upended for other urgent ad-hoc tasks. The incumbent should be prepared to work under very challenging conditions and be able to manage stressful situations.

International staff in Qamishli are hosted in a UNHCR-provided guesthouse which meets the requirements for comfort and privacy and is equipped with the necessary amenities. There is fair internet connectivity in Qamishli. Qamishli city enjoys relative security, and staff is able to move around town with minimal restrictions. Travel from Qamishli to Damascus is by UNHAS only.

Qamishli is a non-family duty station with a four-week R&R cycle.


Additional Qualifications





BA: Law (Required), BA: Political Science (Required) 


HCR Protection Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR 

Work Experience

Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: StatelessCompetencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022 





Functional clearance

This position doesn’t require a functional clearance