Description

• Operational and Administrative Support
  • Carries out the full range of office support work, including managing processes and monitoring schedules related to the team’s/unit’s products and tasks.
  • Coordinates schedules, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the World Bank Group.
  • Tracks assigned task/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
  • Drafts routine correspondence and proofreads materials using proper grammar, punctuation, and style.
  • Incorporates agreed comments into documents, making full use of shared drives and software capabilities. 
  • Ensures clear communication with clients in compliance with Bank’s guidelines.
  • Responds to all inquiries and ensure good communication between Country Office and Sector Units.
  • Supports transactions and budget processing steps as requested.
• Mission and Event Support
  • Assists visiting missions and project teams with preparation of mission announcements and aide memoires, planning of local logistics (hotel and transportation), scheduling of meetings, and coordination of administrative arrangements in connection to the mission requirements.
  • Assists in preparation and logistical planning for various events including conferences, workshops, negotiations, board presentation and project signings, etc.
  • Coordinates travel requests and processes statement of expenses for consultants.
• Data and Information Management 
  • Maintains up-to-date project files (both paper and electronic) and retrieves data from various sources and compiles these for use by the Country Management Unit (CMU) and task team leaders (TTLs) from various sectors.
  • Maintains a current database of contacts for assigned activities.
  • Creates and maintains standard distribution lists for each project and cross-verification.
  • Maintains up-to-date filing system for CMU and TTLs based in/outside the country related to correspondences and reports.
• Other Duties
  • Serve as a back-up to other staff and Task Program Assistants on project and administrative tasks.
  • Perform other tasks as requested by the Supervisor.

Selection Criteria

• Preferred Bachelor’s degree with 3 years of relevant office administration experience, preferably with international development organizations; or High school diploma with 7 years of experience.
• Ability to work with a wide range of stakeholders including clients in the government, private sector and civil society, development partners and Bank staff.
• Excellent IT skills (MS Word, PowerPoint, Excel, Outlook, SAP, IRIS).
• Excellent interpersonal, communication (both written and oral Arabic and English) and organizational skills with the ability to work effectively under pressure, handling concurrent activities simultaneously to meet deadlines.
• Ability to deal professionally and communicate effectively with contacts at all levels, both inside and outside the Bank.
• Strong analytical skills and proven attention to details to ensure high professional standards.
• Team player with a high degree of motivation, initiative, reliability and willingness to help others to meet the unit’s work objectives.
• Experience in event planning and organization.
• Ability to draft routine correspondence (memoranda, minutes, responses to queries) and edit and proofread correspondence, ensuring proper grammar, punctuation and style.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.