Senior Business and Project Analyst

  • Location:
  • Salary:
    € 137,10 - € 178,86
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Programme and Project Management
  • Deadline:


IMPORTANT NOTICE REGARDING APPLICATION DEADLINE:  please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.


1.      Organizational Context


  1. Organizational Setting


The position is located in the IP Office Support Section, IP Office Business Solutions Division. This section is responsible for the deployment and support of complex software applications to enable intellectual property offices to automate their business processes and provide better services to their users and stakeholders. The systems are deployed mainly in developing countries as part of WIPO’s technical assistance services.


  1. Purpose Statement


As Business and Project Analyst, the incumbent is responsible of the Requirements Analysis, Specification, Quality Assurance of the products of the Division, as well as administration of projects for deployment of solutions in IP offices. The activities include researching requirements and best practices for IP office services, participating in the software development process, validating and testing deliverables, and assisting with their deployment in IP offices.


  1. Reporting Lines


The incumbent works under the supervision of the Head of the IP Office Support Section, in close coordination with other members of the division and other sectors of the Organization.



2.      Duties and Responsibilities


The incumbent will perform the following principal duties:


a.   Take responsibility for developing and maintaining product roadmaps, in consultation with product owners, development teams, account managers and clients from member states.  Translate product roadmaps into well-defined product requirements including features, user stories, release strategies and acceptance test criteria.


b.   Continuously review business needs of the beneficiary IP offices, refine priorities, outline milestones and deliverables, and identify opportunities and risks in the product roadmap.  Collaborate with internal and external stakeholders to refine the product vision, strategy, features, and prioritization.


c.   Based on industry best-practices and methodologies, design, document and implement quality metrics, tools and quality assurance strategies.  Coordinate the quality assurance activities of the products and provide regular progress and status reporting to other team members and management.


d.   Take responsibility for coordinating the project delivery of the section, in coordination with regional managers and experts. Ensure that projects deployed in beneficiary IP offices are documented, achieving project and milestone targets, in-line with process and quality measures, and that priorities, resources, timelines and costs are tracked effectively and reported regularly to management.


e.   Take responsibility for the documentation regarding the product features and roadmap to be published on the WIPO web site.  Ensure regular communications with beneficiary IP offices to capture feedback and priorities regarding the products.


f.    Keep up-to-date with the latest technologies and methodologies for delivering and supporting complex software applications and contribute to activities to integrate new methodologies, guidelines and procedures into the projects of the Division.


g.   Undertake other related activities as required.




3.      Requirements


Education (Essential)

Advanced university degree in computer science, information science, statistics, mathematics, economics, business administration, sciences  or other related discipline.  A first-level university degree plus two years of relevant experience in addition to the experience requested below may be accepted in lieu of an advanced university degree.


Education (Desirable)

Project management certification (PRINCE2, PMP or equivalent).


Experience (Essential)

At least seven years of relevant professional experience in the provision of IT services, of which at least two years of business analysis and quality assurance.


Significant experience in working as part of a product development team, in particular in the role of product manager, requirements manager and/or quality assurance manager.


Established background in specifying, developing and launching software and services in partnership with software engineering teams.


Experience (Desirable)

Experience in the business processes of IP offices (patent, trademark, copyright).


Experience in designing cloud-hosted systems.


Language (Essential)

Excellent knowledge of written and spoken English.


Language (Desirable)

Good knowledge of at least one UN official language other than English.


Job Related Competencies (Essential)

Good knowledge of business analysis methodologies.


Good knowledge of software quality processes and tools.


Project management skills, especially in working within diverse teams of technical and business staff.


Sound knowledge of software engineering methodologies.


Ability to communicate on technical and business issues with a diverse audience.


Interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.



4.      Organizational Competencies


  1. Communicating effectively.
  2. Showing team spirit.
  3. Demonstrating integrity.
  4. Valuing diversity.
  5. Producing results.
  6. Showing service orientation.
  7. Seeing the big picture.
  8. Seeking change and innovation.
  9. Developing yourself and others.



5.      Information


Annual salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the February 2023 rate of 79.7%.





Annual salary



Post adjustment



Total Salary



Currency USD





Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.


Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.


Additional Information


Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.


Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.


The Organization reserves the right to make an appointment at a grade lower than that advertised.



By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.


In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and these will be reviewed individually.


Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.


Additional background checks may be required.