Under the leadership of the Deputy Special Representative of the UN Secretary-General, Resident and Humanitarian Coordinator for Somalia (DSRSG/RC/HC), the RCO, through the pooled fund enabling services project will enhance quality control, promote transparency and ensure value for money by providing expert advice, risk management, oversight and enhanced coordination. Specifically, the project will focus on:

• The implementation of the UN Sustainable Development Cooperation Framework, the National Development Plan (NDP-9) and Agenda 2030 commitments

• Coordinating work on the humanitarian-development-peacebuilding nexus and cross-cutting issues that assist those most in need: durable solutions for displacement affected populations, environment and climate, youth, gender and resilience.

• Providing efficient and proven solutions through system-wide services such as risk management; accountability to affected populations; regional coordination offices; and tailored advice.

• Improving coherence, coordination and complementarity of UN programming, good offices and advocacy in line with Agenda 2030 and the UN Somalia Cooperation Framework.

The UN Somalia Risk Management Unit (RMU) is agile, flexible, and responsive to evolving needs from clients, partners, UN system organizations, government and NGOs. The RMU develops and manages products and technological tools aimed at improving information sharing across UN organizations. These tools include the Contractor Information Management System (CIMS), Capacity Injection Reporting Tool (CIRT and RMU Online Learning Management System (LMS). These represent global good practices and have been adopted by the UN in other country contexts.

Under the direct supervision of the Information and Database Manager and overall guidance of the RMU’s Team Leader, the System Software & Database will be responsible for supporting the Information and Database Officer, in the provision of specialized and technical support required to run and maintain all RMU Somalia systems as well as other replicated countries.

The Systems and Software Analyst will have the following responsibilities in close collaboration with the RMU Team:

• 1. Enhance security and maintain integrity of the RMU Servers
• 2. Enhance functionality of all RMU information systems, applications, and databases
• 3. Support replication of CIMS to other countries
• 4. Contribute to capacity building and knowledge sharing
• 5. Process Improvement and Innovation
• 6. Upon request, assist in the drafting of Partner Verification Reports (PVRs)

Enhance security and maintain integrity of the RMU Servers

• Configure and manage the RMU Cloud servers
• Ensure timely main software updates and upgrades (currently running on Linux Redhat)
• Liaise with internal and external IT service providers including UNDP IT HQ, UNON IT and others
• Configure and manage the RMU operational databases, respectively MySQL and Maria DB.
• Implement and improve the back-up performance to ensure practical and optimized business continuity plan

Enhance functionality of all RMU information systems, applications, and databases

• Update the main applications as needed Drupal based, Moodle -based, and explore use of any other suitable application which can impact RMU’s delivery.
• Maintain up to 98% availability of RMU’s web-based systems, such as CIMS, CIRT and LMS
• Develop customized functionalities and modules on CIMS/CIRT/LMS (currently using PHP as may be assigned)

Replication of CIMS, or any other RMU tools to other countries

• Set-up customized RMU systems according to the and configure for use.
• Lead the resolution of 2nd level escalated issues from the country.
• Communicate with the network of Countries database managers on crucial updates and escalated issues.

Contribute to capacity building and knowledge sharing

• Contribute to the capacity building of the RMU systems agency focal points.
• Support other RMU colleagues to enhance and build capacity of the UN partners on risk management related subjects.
• Support the development and enhancement of the RMU Online Learning System.

Process Improvement and Innovation

• Support the RMU Information and Database Manager to improve business processes and solve business problems through digital transformation
• Implement digitization deemed advantageous and applicable to the operations of the risk management tools and wider Integrated Office.
• Performed any other related tasks.

Upon request, assist in the drafting of Partner Verification Reports (PVRs)

• Review available information from closed and open sources.
• Identify and screen associated entities and individuals.
• Draft PVRs including caveats, background, entity general information, closed source information, open-source information, screening results, and observations/considerations.

Institutional Arrangement

The System Software & Database will have a direct reporting line to the Information & Database Management Officer and overall guidance of the Head of the RMU. The Risk Management Unit (RMU) Organigram is attached.

Core

Achieve Results:

LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:

LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously:

LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility:

LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination:

LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner:

LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion:

LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

Cross-Functional & Technical competencies (insert up to 7 competencies) Thematic Area

 Name

 Definition

 Business Management

 Digital Awareness and Literacy

 Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed

 Information Management & Technology

 Network Communication and Infrastructure Management

 Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable.

Information Management & Technology

 IT Security Management

 Knowledge of Cyber Security technologies, processes, techniques and tools. Apply practical innovations to solve cybersecurity problems. Capability to keep UNDP systems and data safe. Knowledge of ISO 27001 principles. CSSIP, CSIM, CISA or equivalent certification desirable.

 Information Management & Technology

 IT Project Management

 Capacity to manage ICT projects, using IT methodologies and approaches such as agile deployment and/or waterfall system development methods. PMP and PRINCE2 certification or equivalent desirable

 Digital & Innovation

 Digital Product Design

 Ability to design digital products which are user-centered, intuitive, functional and achieve desired outcomes

 Digital & Innovation

 Programming, Web and App Development

 Ability to build websites, platforms and apps that are effective and intuitive to use

 Business Management

 Communication

 Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Minimum Qualifications of the Successful NPSA Min. Academic Education

• Master’s degree in Computer Science, Computer Programming, Applications/Software Development, Information Systems, or related field.

• Bachelor’s Degree in with 2 years of professional experience can be taken into consideration in lieu of Master’s degree.

Min. years of relevant Work experience

• 2 years (with bachelor’s degree) of relevant professional experience in the field of information technology and/or database management.

Required skills and competencies

• Demonstrated experience in PHP, MySQL in database and application design/development.

• Demonstrated experience in designing, theming and deploying Drupal based websites.

• Demonstrated experience in UNIX based servers is required

• Demonstrated experience with JavaScript library like REACT is required.

• Experience in problem solving and the ability to identify solution-based outcomes is required.

• Ability to adapts solutions so they are fit for purpose in each context, meeting the needs of end users.

Desired additional skills and competencies

• Experience working in an international organization is a comparative advantage.

• Experience managing Linux based servers

• Experience theming and deploying in Drupal 8 and above using twigs

• Experience working with cloud computing and implementing Infrastructure as a service (IaaS) using Azure.

• Experience implementing IT projects using waterfall or agile methodologies

Required Language(s) (at working level)

• Proficiency in written and spoken English is required.

Professional Certificates

• Certification in project management is an asset

• Certificates in cyber security or related courses is an asset