Team Leader – North Queensland Play2Learn / Family Support

  • Location:
  • Salary:
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Management and Strategy
  • Deadline:


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Job Description


Our play-centred program, Play2Learn is 54 reasons’ supported playgroup program for children aged 0-5 and their caregivers. We use weekly high-quality playgroups to foster children’s psychosocial development; facilitate school readiness; and improve family wellbeing. Our playgroups not only benefit children, but also provide caregivers with access to support, connection to community, and the opportunity to learn and grow in their parenting role. Play2Learn also works with our Family Support Programs and other local specialist services to warmly refer children for additional supports where there is health, learning and development concerns.


54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.


We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.


With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve – in every state and territory, and across regions, remote areas, and capital cities.


Where you come in:

In this full-time position you’ll oversee the day-to-day operational and administrative requirements of the Play2Learn and Family Support programs providing effective leadership to a team of practitioners to deliver programs and services that promote positive approaches to parenting and family wellbeing. You will build and maintain stakeholder relationships with local communities, professionals, service providers and referral services and provide advocacy on behalf of children, parents and/or carers. Based in Townsville, you’ll be part of our North Queensland team and report to our Regional Manager.


You will make an impact by:

  • Overseeing daily operations within the Play2Learn and Family Support Programs and ensuring that practice standards are met.
  • Leading and developing a dedicated and driven team of practitioners.
  • Identifying, managing, and monitoring risks to service delivery, program quality, staff wellbeing and Child Safeguarding.
  • Maintaining effective stakeholder relationships in the local community that support referral pathways for vulnerable, avoidant, or fearful families to engage with our programs.
  • Ensuring compliance with service agreements, policies, procedures and compiling relevant data to acquit reporting requirements.


Does this sound like you?

Do you have experience in leading a team of high-performing people delivering early childhood and family programs, who works from a strengths-based perspective and highly values the wellbeing of their staff? Do you have the ability to think on your feet, which allows you to find solutions to complex situations? Your infectious enthusiasm for your job will see you actively seeking out families in need of support and you’ll keep the values of 54 reasons at the forefront of your work and will always seek excellence in the services we provide to our families.


This role requires:

  • Experience in managing and leading high-performing teams
  • Knowledge/experience in working with children and families including culturally diverse communities and Aboriginal and Torres Strait Islander families
  • Well-developed time management, organisational skills
  • Exceptional teamwork and communication skills
  • Strong computer and data collection skills
  • Strong networking and consultation skills
  • Knowledge of child protection issues and commitment to upholding the child protection processes
  • Degree or Diploma in Community Services, Social Work, Psychology or similar and/or significant equivalent experience
  • Current valid driver’s licence


Working at 54 reasons is more than just a job.

We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is 680+ people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.


We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.


Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave. Remuneration is benchmarked and we offer full non-profit salary packaging benefits.


Other benefits include:

  • Award rate salary plus full salary packaging benefits (please use this link to see how much this benefit could mean to you!)
  • Professional supervision training and monthly supervision sessions
  • Festive leave in addition to regular leave benefits
  • Health and wellbeing support, including EAP
  • Internal employment and development opportunities


For more information regarding the employee benefits of the Save the Children Australia group, please follow this link.


Sound interesting?

We’d love to hear from you. Submit your cover letter and resume by clicking on the ‘Apply’ section.


Applications close – 4pm AEDT, Monday 20th March 2023


Position Description – Team Leader


For more information about this position, please contact Terese Meyer on 0419405901 or


54 reasons is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. Successful applicants are required to provide evidence of vaccination against COVID-19, or proof of medical exemption.


We have tested our application process with diverse groups in mind, with the intent to ensure it’s straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know! We’re dedicated to ensuring 54 reasons is a workplace suitable for all people and can modify our processes to suit you – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.


54 reasons is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Job Location
Townsville, Queensland, Australia