A place to make a difference

This newly created Technology Operations Manager role will help us deliver on our vision of a better world for children. The role will focus on managing our key technology contracts, reducing our technology costs and helping build resilient and scalable tech processes.

Key accountabilities

· Managing key tech partner relationships, driving close collaboration with key technology vendors and ensuring they are bringing their best to the relationship to support Save the Children’s mission.

·Technology contract and lifecycle management, ensuring key contract dates are anticipated and opportunities to negotiate or optimise agreements are taken advantage of.

· Cost optimization and license management across the technology portfolio. Analysis of opportunities for cost savings alongside technical specialists and management of initiatives to reduce cost.

· Defining and managing processes for the full physical asset lifecycle from acquisition to responsible disposal, minimising waste and cost, and minimising environmental impact while ensuring fit for purpose.

·Facilitating cross functional collaboration both within technology and between technology and other departments.

· Driving continuous improvement within the technology group, prioritising excellent customer service and efficient and cost effective operations while preserving the culture of creativity with the team.

· Managing key technology processes including change management, document repository management, communications management, performance reporting and major incident management / coordination.

About you

· You’ll be super organised; making sure processes are documented, dates are anticipated and opportunities exploited

· You’re a great team player with a strong desire to contribute to our strong, positive and collaborative technology culture within technology and throughout Save the Children

· You have a passion for excellence and a keen drive to ensure operational excellence in processes, knowledge management and documentation

· You’re client centric – thinking about, consulting with and building strong partnerships with stakeholders throughout the organisation

· Always striving for “better”; you have a instinctive impulse to improve everything you touch.

More about working at Save the Children:

We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services – this is the place to realise your purpose.

A place to belong:

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

· A modern and engaging workplace and team culture with hybrid working as standard

· Kids are welcome! We understand the demands of working parents and we have safe, accessible spaces where our little people can relax while their mums or dads help other children and families,

· Support for workplace wellness, including our Employee Wellbeing Program

·Celebrate and feel supported in your diversity. We’ve established internal networks to support our diverse workforce, foster inclusion and allow you to bring your whole self to work (if that’s what you want!)

· Full salary packaging benefits (please use this link to see how much this benefit could mean to you!)

· Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you, please apply by clicking on the provided link and submitting your cover letter and resume.

Applications close 4pm AEST, Friday 30^th August 2024.

Position Description – Technology Operations Manager

LOCATION: Melbourne preferred, other locations considered

For more information about this position, please contact us at people.culture@savethechildren.org.au or for more information about a career at Save, visit our Careers Page.

*We understand the need for work-life balance. We’ve advertised this role as Full-time, but if you’re looking for something different, please let us know. We offer flexible hours, remote working, and individual flexibility plans to ensure we’re providing you a personalised career.

We have tested our application process with diverse groups in mind, with the intent to ensure it’s straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.